ER Registration Specialist — Compassionate Intake

Community Health Systems; La Porte (IN); On-site; USD 32,000 - 45,000; Full time

Job summary

The ER Registrar at Community Health Systems manages patient intake and registration in the Emergency Department. They gather and verify personal, insurance, and medical information and deliver high-quality customer service to patients and families.

They support accurate documentation, insurance verification, and communication across clinical and administrative teams to facilitate efficient department operations and proper patient identification throughout stay.

Qualifications

• Knowledge of insurance verification and medical terminology.
• Ability to maintain accuracy and attention to detail.
• Familiar with EHR systems and registration software.
• Strong communication and customer service skills.
• Ability to remain calm in high-stress situations.

Responsibilities

• Greet patients and families professionally and warmly.
• Register patients for emergency services with required details.
• Verify patient identity and insurance information for accuracy.
• Obtain signatures on consent forms and explain them clearly.
• Explain insurance coverage and collect co-pays when applicable.
• Document properly if a patient cannot sign forms.
• Notify physicians and departments of patient arrival and delays.
• Maintain confidentiality and documentation across teams.

Skills

Strong communication

Customer service

Insurance verification

Medical terminology

EHR/registration software

Data accuracy

Confidential information handling

Interpersonal skills

Job description

The ER Registrar at Community Health Systems manages patient intake and registration in the Emergency Department. They gather and verify personal, insurance, and medical information and deliver high-quality customer service to patients and families.

They support accurate documentation, insurance verification, and communication across clinical and administrative teams to facilitate efficient department operations and proper patient identification throughout stay.