ER Registration Specialist — Night Shift

Community Health Systems; Knox (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

Community Health Systems in Knox, IN, is seeking an ER Registrar to manage patient intake and registration in the Emergency Department. You will verify personal, insurance, and medical information while ensuring confidentiality and delivering high-quality customer service to patients and families.

The role supports efficient department operations through accurate documentation, insurance verification, and communication across clinical and administrative teams, including coordination during

Qualifications

• Post-secondary education or training in medical office administration or healthcare administration preferred.
• 0-2 years of experience in a healthcare setting including patient registration, medical office scheduling, or front desk/admissions required.
• 0-2 years of experience in customer service preferred.

Responsibilities

• Greets patients and families professionally and compassionately.
• Registers patients for emergency services and collects required information.
• Verifies patient identity and insurance details; updates records as needed.
• Obtains signatures on consent forms and explains each consent.
• Verifies insurance coverage and eligibility for billing.
• Collects co-pays or deductibles and informs patients of financial obligations.
• Documents accurately when patients cannot sign consent forms.
• Keeps armband on patient for proper identification.
• Notifies departments and physicians of patient arrival and follow-ups as needed.

Skills

Communication

Insurance verification

Attention to detail

EHR systems

Registration processes

Education

Medical office administration training

Tools

EHR systems

Registration software

Job description

Community Health Systems in Knox, IN, is seeking an ER Registrar to manage patient intake and registration in the Emergency Department. You will verify personal, insurance, and medical information while ensuring confidentiality and delivering high-quality customer service to patients and families.

The role supports efficient department operations through accurate documentation, insurance verification, and communication across clinical and administrative teams, including coordination during