ER Health Unit Coordinator - Night Shift

Advocate Health Care; Alta (IA); On-site; USD 27,000 - 41,000; Full time

Benefits offered by this job

Benefits eligible

Night shift premium

Job summary

Advocate Health Care is seeking an on-site coordinator for the Emergency Department at Advocate Good Shepherd Hospital. The role is full-time with a rotating night schedule (7:00 pm–7:30 am), including every third weekend and rotating holidays.

Responsibilities include coordinating tests, EMR usage, patient charges, and ensuring accurate patient records. Requires a high school diploma or GED/HSED and preferred experience in medical terminology or health care.

Qualifications

• High School Graduate, GED, or HSED required.
• Prefers medical terminology experience or health care experience.

Responsibilities

• Coordinates tests and treatments with and between various departments for patients on nursing units.
• Maintains working knowledge of functions and services offered by all diagnostic and treatment departments to facilitate the scheduling of tests and treatments.
• Facilitates communications required to support patient care including multiple-line telephone, unit/site paging and hospital information system.
• Screens incoming telephone calls.
• Monitors department office equipment and troubleshoots minor problems.
• Arranges repair of major malfunctions.
• Maintains working knowledge of Electronic Medical Record (EMR) system and other computer systems for ordering patient and unit supplies and equipment.
• Processes daily patient charges and/or related procedures through the system.
• Compiles necessary chart forms for admissions, transfers, discharges and expirations.
• Obtains appropriate copies of medical records for transfers to nursing homes and other health care facilities.
• Verifies medical records contain complete and accurate patient demographic information, patient identification and registration in the medical record, including appropriate level of care.
• Establishes and maintains positive customer relations and contributes to a harmonious work environment.
• Quickly and courteously acknowledges requests, responds to call lights, demonstrates proper phone etiquette and fosters communication between the health care team.
• Must demonstrate knowledge of growth and development across the life span and assess data and interpret information for age-specific needs; this is further detailed in department standards.

Skills

Basic computer skills

Oral and written communication

Interpersonal skills

Attention to detail

Education

High School Graduate

Job description

Advocate Health Care is seeking an on-site coordinator for the Emergency Department at Advocate Good Shepherd Hospital. The role is full-time with a rotating night schedule (7:00 pm–7:30 am), including every third weekend and rotating holidays.

Responsibilities include coordinating tests, EMR usage, patient charges, and ensuring accurate patient records. Requires a high school diploma or GED/HSED and preferred experience in medical terminology or health care.