ER Front Desk Receptionist – Cedar Hill

TotalCare; Cedar Hill (TX); Presencial; USD 19.000 - 28.000; Jornada completa

Descripción de la vacante

TotalCare in Cedar Hill, TX is seeking a PRN AM ER Front Desk Receptionist to provide exceptional patient check-in, insurance verification, and fund collection in a fast-paced emergency room setting. You will manage appointments, documentation, and insurance data using eClinicalWorks, while maintaining a professional lobby and accurate cash handling.

Requirements include fluent English, strong communication skills, and the ability to multitask in a busy environment.

Formación

• Must be able to read, write and speak English.
• Must be computer literate; experience with EMR is preferred.
• Excellent communication & customer service skills.
• Ability to work in a fast-paced environment.
• Regular attendance and timeliness are essential.
• HIPAA and Texas Patient Privacy Laws knowledge.

Responsabilidades

• Answer phone calls, transfer to appropriate department/individual.
• Book patient appointments and process walk-ins.
• Confirm patient appointments for next clinic day.
• Process patients' paperwork, ensuring all fields and data is obtained.
• Copy/scan patient insurance card & driver's license into database.
• Verify patients' current insurance, obtain benefits and eligibility.
• Scan patient information into eClinicalWorks.
• Interact with patients regarding collection of funds for current and past due amounts.
• Balance cash drawer daily.
• Maintain cleanliness and presentation of the Office Lobby.
• Organize and present Front Desk area.

Conocimientos

Customer service

Communication

English proficiency

Multitasking

Attendance & punctuality

Herramientas

eClinicalWorks

EMR

Descripción del empleo

Administration# ER Front Desk Receptionist – Cedar HillCedar HillPRN - AMApply for This Position## About This PositionThe ER Front Desk Receptionist will be required to provide exceptional customer service for our patients; check-in patients, verify insurance and collect appropriate funds for visits, in an extremely fast-paced emergency room environment.## Job DescriptionThe ER Front Desk Receptionist will be required to provide exceptional customer service for our patients; check-in patients, verify insurance and collect appropriate funds for visits, in an extremely fast-paced emergency room environment.## Responsibilities* Answer phone calls, transfer to appropriate department/individual* Book patient appointments and process walk-ins* Confirm patient appointments for next clinic day* Process patients' paperwork, ensuring all fields and data is obtained* Copy/scan patient insurance card & driver's License into database* Verify patients' current insurance, obtain benefits and eligibility* Scan patient information into eClinicalWorks* Interact with patients regarding collection of funds for both current and past due amounts* Balance cash drawer daily* Responsible for maintaining cleanliness and presentation of the Office Lobby* Responsible for organization and presentation of Front Desk area## Requirements* Must be able to read, write and speak English* Must be computer literate; experience with EMR (Electronic Health Records) is preferred* Must have excellent communication & customer service skills* Ability to work in a fast-paced environment* Regular attendance and timeliness are essential functions of this position* Ability to work in an extremely fast-paced work environment and maintain patient volume and flow* Ability to multi-task and to change course of action or tasks as needed## Schedule* PRN AM shift## Education & Certifications* Minimum of 1 year Front Desk Specialist experience in Family Practice or Urgent Care Clinic* General office skills required (ability to type, use calculator and other office equipment)* Must have a positive and professional attitude* Extensive Knowledge and understanding of: Insurance benefits and verification processes, Patient balance collection processes, HIPAA, Texas Patient Privacy Laws### Work LocationIn person - 850 N Hwy 67, Cedar Hill, TX 75104### Required ExperienceMedical Front Office: 0 – 1 year### Reports ToOffice / HR Manager, Clinical Director, Medical Doctor### Supervisory ResponsibilityNone## Physical DemandsSedentary and usual office working conditions with little, if any, physical exertion or hazard. Must be able to sit for 8 to 10 hours daily. Minimal lifting (up to 20 lbs.). Minimal bending.## Work EnvironmentWhile performing the duties of this job, the employee is occasionally exposed to sickly patients who are checking in for medical services. The noise level in the work environment is usually quiet to moderate, depending on patient flow.Job Category: ER Front Desk ReceptionistJob Type: PRN - AMJob Location: Cedar Hill