ER Discharge Coordinator: Bedside Follow-Up Scheduler

HCA Healthcare; Chattanooga (TN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, prescription, dental, vision

Wellbeing support

Paid time off & family leave

401(k) with match

Education support (tuition)

Fertility and family building benefits

Life insurance & identity protection

Discounts and more

Job summary

Parkridge Medical Center, part of HCA Healthcare, seeks an ER Discharge Coordinator to manage bedside scheduling within our centralized ER and Urgent Care Follow-up programs, creating a positive, patient-centered experience.

Schedule is Monday–Friday 12pm–8:30pm. One year of related experience preferred. We offer comprehensive benefits and support for our team as we work to improve follow-up timing and patient satisfaction. Join a large, national healthcare family dedicated to excellence.

Qualifications

• One year of related experience is preferred.

Responsibilities

• Speaks with customers, patients and stakeholders in a pleasant and professional manner; Communicates appropriately and clearly with department leadership, co-workers and customers/patients.
• Will schedule patients for follow-up care bedside when appropriate.
• Ensures performance and quality standards are met.
• Provides superior customer service to internal and external customers and patients; Supports the vision and strategy of the organization, positively promotes the services offered, and elevates issues to leadership as appropriate.
• Suggests ideas for positive changes to department policies and procedures.

Skills

Customer service

Communication

Scheduling

Job description

Parkridge Medical Center, part of HCA Healthcare, seeks an ER Discharge Coordinator to manage bedside scheduling within our centralized ER and Urgent Care Follow-up programs, creating a positive, patient-centered experience.

Schedule is Monday–Friday 12pm–8:30pm. One year of related experience preferred. We offer comprehensive benefits and support for our team as we work to improve follow-up timing and patient satisfaction. Join a large, national healthcare family dedicated to excellence.