ER Discharge Concierge - Part-Time Bedside Scheduler

HCA Healthcare; Springfield (TN); Presencial; USD 25.000 - 36.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Medical benefits

Dental & Vision

Time off

401(k) match

Education assistance

Stock purchase plan

Fertility benefits

Descripción de la vacante

TriStar NorthCrest Medical Center in Springfield, TN, is hiring an ER Discharge Coordinator Part Time. You will coordinate bedside scheduling for follow-up care as part of our centralized ER and Urgent Care Follow-up programs, aiming to improve scheduling immediacy and patient experience.

The role emphasizes a patient-centered, service-oriented approach with opportunities to contribute ideas for department improvements.

Formación

• One year of related experience is preferred.

Responsabilidades

• Speak with customers, patients and stakeholders in a pleasant and professional manner; Communicate appropriately and clearly with department leadership, co-workers and customers/patients.
• Schedule patients for follow-up care bedside when appropriate.
• Ensure performance and quality standards are met.
• Provide superior customer service to internal and external customers and patients; Support the vision and strategy of the organization, positively promote the services offered, and elevate issues to leadership as appropriate.
• Suggest ideas for positive changes to department policies and procedures.

Conocimientos

Customer service

Communication

Scheduling

Descripción del empleo

TriStar NorthCrest Medical Center in Springfield, TN, is hiring an ER Discharge Coordinator Part Time. You will coordinate bedside scheduling for follow-up care as part of our centralized ER and Urgent Care Follow-up programs, aiming to improve scheduling immediacy and patient experience.

The role emphasizes a patient-centered, service-oriented approach with opportunities to contribute ideas for department improvements.