ER Care Technician II — Patient Care & Procedures

Munson Healthcare; Traverse City (MI); On-site; USD 28,000 - 42,000; Full time

Job summary

Munson Healthcare in Traverse City, MI is seeking a patient care assistant to support the Emergency Department with care tasks, patient interactions, supply stocking, transportation of patients, and assistance with procedures.

The role uses clinical knowledge to assist patient needs and offers development in clinical skills, communication, and customer service, including daily tasks like answering call lights and coordinating with peers.

Qualifications

• One-year emergency/urgent care experience or college education equivalent preferred.
• Maintains BCLS certification.
• EMT licensure preferred.
• Effective verbal and written communication skills.
• Must possess the ability to evaluate the criticality of patient needs.
• Must possess superior customer relation skills.

Responsibilities

• Assist with patient care tasks in the Emergency Department.
• Interact with patients to support comfort and communication.
• Stock supplies and transport patients as needed.
• Assist with procedures under supervision.
• Answer phones and respond to call lights; coordinate with ED team.

Skills

Emergency/Urgent care experience

BCLS certification

EMT licensure

Effective verbal and written comms

Criticality evaluation ability

Customer relation skills

Education

College education equivalent

Job description

Munson Healthcare in Traverse City, MI is seeking a patient care assistant to support the Emergency Department with care tasks, patient interactions, supply stocking, transportation of patients, and assistance with procedures.

The role uses clinical knowledge to assist patient needs and offers development in clinical skills, communication, and customer service, including daily tasks like answering call lights and coordinating with peers.