Ambulatory Access Specialist II (Per Diem)

UnitedHealth Group; Houston (TX); On-site; USD 25,000 - 44,000; Full time

Benefits offered by this job

Comprehensive benefits package

Incentive programs

Equity stock purchase program

401k contribution

Job summary

UnitedHealth Group, in Houston, seeks an ASR II to assist patients, manage check-in/out, and maintain organized front desk operations. The role emphasizes courteous service, accuracy, and daily workflow efficiency within a healthcare setting.

The position offers opportunities for development and recognition in a collaborative environment, with pay based on local labor markets and experience.

Qualifications

• High School diploma or G.E.D. required.
• 1+ years of direct face to face customer service experience.
• 1+ years of cash handling or collections experience.
• 6+ months in a medical/healthcare customer-facing role or 2 years related experience; Epic Front Desk Training completed.
• Experience with Windows-based software and basic math.
• Ability to speak, write and understand English.
• Proven knowledge of customer service principles.

Responsibilities

• Assist patients in a friendly and courteous manner.
• Handle check-in and check-out, including registration and cashiering.
• Maintain an organized work area.

Skills

Customer service

Verbal and written communication

English language proficiency

Cash handling

Windows-based software

10-key touch

Education

High School diploma or G.E.D.

Tools

Microsoft Word

Microsoft Excel

Epic Front Desk Training

EMR systems

Job description

UnitedHealth Group, in Houston, seeks an ASR II to assist patients, manage check-in/out, and maintain organized front desk operations. The role emphasizes courteous service, accuracy, and daily workflow efficiency within a healthcare setting.

The position offers opportunities for development and recognition in a collaborative environment, with pay based on local labor markets and experience.