Equity-minded Student Success Coach

Virginia's Community College System; Richmond (VA); On-site; USD 41,000 - 50,000; Full time

Job summary

Southwest Virginia Community College is seeking a Student Success Advisor to support a diverse student population in a fully in-person role at the Tazewell campus. The position emphasizes planning interventions, connecting students tocollege and community resources, and tracking outreach to help students complete credentials or degrees.

The role requires a bachelor’s degree or equivalent experience, strong people skills, and a willingness to travel.

Qualifications

• Bachelor’s degree or equivalent education/experience.
• Knowledge of barriers to educational success and desire to help others achieve goals.
• Experience with racially, ethnically, economically and age diverse individuals.
• Strong interpersonal skills to engage, support, and motivate students.
• Excellent customer service, follow-up, and follow-through.
• Strong oral and written communication skills.
• Effective problem-solving skills.
• Excellent organizational skills.
• Proficient in technology including Microsoft Office and Google docs.
• Ability to work independently and in a team.
• Desire to learn and grow professionally.

Responsibilities

• Work with a student population reflecting diverse backgrounds.
• Provide resources, identify needs, and create plans for success for underserved students.
• Proactively assist students in earning credentials or degrees with regular outreach and connections to support services.
• Utilize technology solutions in addition to in-person interactions with students.

Skills

Interpersonal skills

Customer service

Communication

Problem solving

Organizational skills

Tech proficiency

Teamwork

Independence

Education

Bachelor’s degree in related field

Tools

PeopleSoft

Navigate

Educational technologies

Job description

Southwest Virginia Community College is seeking a Student Success Advisor to support a diverse student population in a fully in-person role at the Tazewell campus. The position emphasizes planning interventions, connecting students tocollege and community resources, and tracking outreach to help students complete credentials or degrees.

The role requires a bachelor’s degree or equivalent experience, strong people skills, and a willingness to travel.