Equity-Focused Community Resource Navigator for Families

FamilyWorks; Seattle (WA); Vor Ort; USD 39.000 - 52.000; Vollzeit

Zusammenfassung

FamilyWorks is seeking a Community Resource Navigator to connect participants with services that stabilize lives. The role operates from the Roosevelt Family Resource Center and St.

Luke’s satellite site, performing needs assessments, referrals, and enrollment in benefits during drop-ins, events, and virtual settings. The Navigator builds relationships with families, schools, and partners, emphasizing anti-racism and cultural competency.

Qualifikationen

• Bi-lingual-speaking, a plus (English, Spanish, and/or other language). Bilingual candidates will be compensated at $1/hour above the posted rate.
• Bachelor’s degree in social services, Psychology, Education or related field; or 4 years’ experience providing human services to a diverse community; or a combination of education and/or training and/or work experience which provides the ability to perform the work of the Community Resource Navigator.
• Demonstrated proficiency in MS Office applications, database entry, Zoom, and Microsoft Teams.
• Must be able to pass background check.

Aufgaben

• Assist families to access referral and application processes for service or benefit programs such as Apple Health, SNAP, childcare, utility discount, locally available financial assistance, rental assistance, employment, and other programs to help families meet their basic needs.
• Provide assessments and screen families for other eligible programs and provide application assistance when needed.
• Accept, review, and respond to referrals from schools, healthcare providers, community organizations, government agencies, and other referral partners; conduct outreach and follow‑up to connect participants with appropriate services and resources.
• Support in community partnership building and facilitating outreach events to connect families to additional resources.
• Create a welcoming and accessible environment for families to receive support.
• Participate in mobile sites and community outreach events which include our school‑based sites, mobile food pantries and more.
• Work with volunteers and staff to conduct outreach for Community Resource Navigator services.
• Collect and track data on participant service access and enrollment rates.
• Remain up to date and trained on key processes, eligibility, and other tools to provide appropriate referrals to social services and other benefit programs. When appropriate, obtain certifications to directly offer enrollment.
• Foster partnerships and connections with other organizations to meet peoples’ needs.

Kenntnisse

Bilingual

Community outreach

Engagement skills

De-escalation

Ausbildung

Bachelor’s degree or equivalent experience

4 years human services experience

Tools

MS Office

Zoom

Microsoft Teams

Database entry

Jobbeschreibung

FamilyWorks is seeking a Community Resource Navigator to connect participants with services that stabilize lives. The role operates from the Roosevelt Family Resource Center and St.

Luke’s satellite site, performing needs assessments, referrals, and enrollment in benefits during drop-ins, events, and virtual settings. The Navigator builds relationships with families, schools, and partners, emphasizing anti-racism and cultural competency.