Equity-Eligible Provider Operations Specialist (Remote)

Connexa Capital, LLC; Colorado; Hybrid; USD 55,000 - 78,000; Full time

Benefits offered by this job

401(k)

Health insurance

Dental insurance

Vision insurance

Unlimited PTO

Equity offered

Job summary

Marvin Behavioral Health is seeking a Provider Operations Coordinator to support the clinical team’s daily operations in a remote/hybrid environment. You will troubleshoot EHR issues, manage provider workflows, and coordinate access and documentation.

This is a non-clinical role focused on operational efficiency, system training, and process improvements. You will lead month-end close activities, onboarding, and offboarding processes, ensuring policy alignment and effective cross-team

Qualifications

• Prior experience working with an Electronic Health Record (EHR) system is required.
• Experience with a specific EHR or scheduling platform is not required—training will be provided.
• Strong organizational skills; able to manage multiple workflows and competing priorities.
• Excellent written and verbal communication skills for effective coordination across teams.
• Comfortable working independently in a remote/hybrid environment.

Responsibilities

• EHR and Provider Operational Support: serve as the primary operational contact for providers; respond to inquiries; troubleshoot EHR and scheduling issues; coordinate CPT code updates; manage provider access; answer workflow questions; troubleshoot scheduling platform issues; monitor provider communications; escalate issues as needed.
• Submission Reports and Month-End Close: lead admin processes to resolve outstanding clinical documentation; review unsigned notes; communicate with leadership; track items; ensure docs are completed per policy; maintain SOPs.
• Provider Offboarding: manage operational offboarding; remove access; send communications; follow offboarding SOPs; confirm completion.
• Provider Onboarding and Systems Training: coordinate onboarding; deliver training on scheduling platforms and EHR; set up test records; train new providers; maintain onboarding docs.
• Clinical Operations Administration: maintain workflow docs; track recurring tasks; coordinate cross-departmental follow-up; identify challenges and suggest improvements; support business continuity.

Skills

EHR experience

Organizational skills

Written communication

Verbal communication

Remote work

Job description

Marvin Behavioral Health is seeking a Provider Operations Coordinator to support the clinical team’s daily operations in a remote/hybrid environment. You will troubleshoot EHR issues, manage provider workflows, and coordinate access and documentation.

This is a non-clinical role focused on operational efficiency, system training, and process improvements. You will lead month-end close activities, onboarding, and offboarding processes, ensuring policy alignment and effective cross-team