Equity-Driven Community Resource Navigator

FamilyWorks; Seattle (WA); On-site; USD 37,000 - 53,000; Full time

Benefits offered by this job

Health Insurance

Life Insurance

Flexible Spending Accounts

Job summary

FamilyWorks is seeking a Community Resource Navigator to connect participants with benefits, programs, and resources from the Roosevelt Family Resource Center and satellite sites. This full-time role focuses on needs assessments, referrals, and enrollment, with occasional after-hours support and community events.

The Navigator builds relationships with families, schools, and partners, advancing equity and cultural competency.

Qualifications

• Bachelor’s degree in social services, Psychology, Education or related field or 4 years’ experience providing human services.
• Experience working with diverse communities and language barriers is preferred.
• Proficiency with MS Office, database entry, Zoom, and Teams.

Responsibilities

• Assist families to access referrals and applications for benefits and services such as Apple Health, SNAP, childcare, utility discounts, rental assistance, and employment.
• Provide assessments and screen families for programs and help with enrollment.
• Respond to referrals from schools, healthcare providers, and community partners; follow up to connect to services.
• Engage in outreach events and partnerships to connect families with resources.
• Maintain accurate participant records and data across multiple systems.

Skills

Diversity & inclusion

Communication

De-escalation

Organizational skills

Data management

Education

Bachelor’s degree in social services or related field

4 years’ experience in human services

Tools

MS Office

Database entry

Zoom

Microsoft Teams

Job description

FamilyWorks is seeking a Community Resource Navigator to connect participants with benefits, programs, and resources from the Roosevelt Family Resource Center and satellite sites. This full-time role focuses on needs assessments, referrals, and enrollment, with occasional after-hours support and community events.

The Navigator builds relationships with families, schools, and partners, advancing equity and cultural competency.