Equipment Service Writer - Customer-Driven

Vermeer Corporation; Michigan; On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health Coverage: Medical, dental, vision

Financial Perks: 401(k), profit sharing

Paid Time Off: Vacation, sick days, holidays

Company-paid life, AD&D, and disability insurance

Top-Notch Equipment and tools

Job summary

Vermeer Corporation in Mancelona, MI, is looking for a Service Writer to join our team. This role involves initiating service processes, managing workflow, and maintaining customer relationships. Ideal candidates will have at least 4 years of experience in service for vehicles or construction equipment and strong communication skills.

The position offers benefits such as health coverage, 401(k), and paid time off. Join us to become Equipped to Do More and make a positive impact in our community.

Qualifications

• Minimum of 4 years’ experience in vehicle or construction equipment service or equivalent.
• Ability to operate a forklift and lift up to 50 pounds.
• Must pass background check, drug screen, and MVR check.

Responsibilities

• Assign service jobs to technicians based on skill and availability.
• Schedule road service calls efficiently.
• Maintain communication with customers regarding service status.

Skills

Customer service skills

Detail-oriented

Strong communication skills

Technical knowledge of equipment

Education

High School diploma or equivalent

Tools

CDK

Microsoft Office

Job description

Vermeer Corporation in Mancelona, MI, is looking for a Service Writer to join our team. This role involves initiating service processes, managing workflow, and maintaining customer relationships. Ideal candidates will have at least 4 years of experience in service for vehicles or construction equipment and strong communication skills.

The position offers benefits such as health coverage, 401(k), and paid time off. Join us to become Equipped to Do More and make a positive impact in our community.