Equipment Rentals Specialist

Thompson Lift Truck; Montgomery (AL); On-site; USD 22,000 - 33,000; Full time

Job summary

Thompson Tractor in Montgomery, AL is seeking a Rental Coordinator to manage equipment rentals, handle inquiries, and coordinate with sales reps. The role requires independent work with minimal supervision and strong attention to detail.

You will document rentals, process contracts and invoices, organize information for quick access, and help ensure customer satisfaction through timely follow-ups and problem solving.

Qualifications

• High school diploma or the equivalent.
• Entry Level with 0-2 years’ experience and completed 20 hours of LMS classes within the first two years of employment to proceed to the next level.
• Candidates must possess the ability to quickly acquire the following required Skills and Competencies.

Responsibilities

• Receives incoming calls and records detailed customer information
• Organizes workspace for easy access to product information and rental rates
• Completes rental reservations and rental contracts
• Documents all missed rental opportunities
• Arranges store to promote sales of merchandise
• Closes rental contracts and created invoices daily
• Works with equipment sales representatives to ensure customer satisfaction
• Follows up on overdue rentals and past due invoices
• Understands common equipment failure causes and resolves problems
• Negotiate mutually agreeable settlements on customer complaints
• Other duties as assigned by supervisor

Skills

Relationship Building

Problem Resolution

High Mechanical Aptitude

Advanced Computing Skills

Verbal Communication

Education

High School Diploma or Equivalent

Tools

TTCo software

Microsoft Office

Job description

Thompson Tractor in Montgomery, AL is seeking a Rental Coordinator to manage equipment rentals, handle inquiries, and coordinate with sales reps. The role requires independent work with minimal supervision and strong attention to detail.

You will document rentals, process contracts and invoices, organize information for quick access, and help ensure customer satisfaction through timely follow-ups and problem solving.