Equipment Rentals Pro: Fast-Paced Customer Solutions

Mustang Cat; Cleveland (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Great Work-Life Balance

Tuition Reimbursement

Career Growth/Advancement

Job summary

Mustang Cat is seeking a motivated Rental Coordinator in Splendora, TX to be the key contact for customers, coordinating equipment rentals from inquiry through billing while ensuring exceptional service.

You will manage daily rental processes, prepare quotes, and schedule transportation, working with operations and service teams to maximize equipment utilization and customer satisfaction.

Qualifications

• Excellent verbal and written communication skills.
• Strong customer service and relationship-building abilities.
• Proficient computer skills, including Microsoft Office applications.
• Strong organizational skills with the ability to manage multiple priorities.
• Mechanical aptitude and the ability to understand equipment applications and customer needs.

Responsibilities

• Manage day-to-day rental process, ensuring correct equipment is provided on time.
• Prepare quotes, process rental agreements, and coordinate rental transactions from inquiry to billing.
• Coordinate customer requests and ensure timely fulfillment of rental orders.
• Schedule and dispatch transportation for equipment deliveries, transfers, and returns.
• Verify equipment availability and coordinate rentals efficiently using internal systems.
• Monitor rental contracts, billing, and documentation for accuracy and completeness.
• Build strong customer relationships by providing responsive, professional service.
• Collaborate with operations and branch personnel to maximize equipment utilization and satisfaction.

Skills

Verbal Communication

Written Communication

Customer Service

Relationship Building

Microsoft Office

Organization

Mechanical Aptitude

Education

Associate's or Bachelor's degree in Business/Management/Technical Studies or related field

Tools

Microsoft Office

Job description

Mustang Cat is seeking a motivated Rental Coordinator in Splendora, TX to be the key contact for customers, coordinating equipment rentals from inquiry through billing while ensuring exceptional service.

You will manage daily rental processes, prepare quotes, and schedule transportation, working with operations and service teams to maximize equipment utilization and customer satisfaction.