Equipment Rental Coordinator — Keep Projects Moving On Time

Mustang Cat; Katy (TX); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Great Work-Life Balance

Overtime opportunity

Tuition Reimbursement

Career Growth and Advancement

Job Stability with an Industry Leader

Medical, Dental, Vision

401(k) with Company Match

Paid Vacation, Sick Time, Holidays

Job summary

Mustang Cat in Katy, TX is seeking a motivated Rental Coordinator to join our team. You will act as a key contact for customers, coordinating equipment rentals from inquiry through billing, while delivering outstanding service.

The role requires strong communication, organization, and knowledge of CAT equipment. We offer great benefits, competitive pay, and opportunities for growth in a respected industry leader.

Qualifications

• Associate's or Bachelor's degree in Business, Management, Technical Studies, or a related field preferred.
• Equivalent work experience may be considered in lieu of formal education.
• Excellent verbal and written communication skills.
• Strong customer service and relationship-building abilities.
• Proficient with Microsoft Office.

Responsibilities

• Assist customers by phone, email, and in person to identify equipment solutions for rental needs.
• Prepare quotes, process rental agreements, and coordinate rental transactions from start to finish.
• Coordinate customer requests and ensure timely fulfillment of rental orders.
• Schedule and dispatch transportation for equipment deliveries, transfers, and returns.
• Verify equipment availability and coordinate rentals efficiently using internal systems.
• Monitor rental contracts, billing, and documentation for accuracy and completeness.
• Build strong customer relationships by providing responsive, professional service.
• Collaborate with operations, service, and branch personnel to maximize equipment utilization and customer satisfaction.

Skills

Customer service

Communication skills

Scheduling

Relationship building

Education

Associate's or Bachelor's degree

Tools

Microsoft Office

CRM software

Job description

Mustang Cat in Katy, TX is seeking a motivated Rental Coordinator to join our team. You will act as a key contact for customers, coordinating equipment rentals from inquiry through billing, while delivering outstanding service.

The role requires strong communication, organization, and knowledge of CAT equipment. We offer great benefits, competitive pay, and opportunities for growth in a respected industry leader.