Rental Coordinator

Mustang Cat; Town of Texas (WI); Ibrido; USD 45.000 - 65.000; Tempo pieno

Vantaggi offerti da questo lavoro

Great Work-Life Balance

Overtime

Tuition Reimbursement

Career Growth

Job Stability

Medical Benefits

Dental Benefits

Vision Benefits

401k Match

Paid Vacation

Paid Sick Time

Holidays

Descrizione del lavoro

Mustang Cat is seeking a motivated Rental Coordinator in Splendora, TX to manage the end-to-end rental process for Caterpillar equipment. You will be the main point of contact for customers, coordinating inquiries, quotes, agreements, and delivery logistics while ensuring superior service and seamless branch operations.

Ideal candidates have strong communication and customer service skills, a mechanical aptitude, and proficiency with MS Office.

Competenze

• Strong communication skills, both verbal and written.
• Excellent customer service and relationship-building abilities.
• Proficient with Microsoft Office suite (Word, Excel, Outlook).
• Mechanical aptitude and ability to understand equipment applications.

Mansioni

• Assist customers by phone, email, and in person to identify equipment solutions that meet their rental needs.
• Prepare quotes, process rental agreements, and coordinate rental transactions from start to finish.
• Coordinate customer requests and ensure timely fulfillment of rental orders.
• Schedule and dispatch transportation for equipment deliveries, transfers, and returns.
• Utilize internal systems and resources to verify equipment availability and coordinate rentals efficiently.
• Monitor rental contracts, billing, and documentation for accuracy and completeness.
• Build strong customer relationships by providing responsive, professional service.
• Work closely with operations, service, and other branch personnel to maximize equipment utilization and customer satisfaction.

Conoscenze

Customer Service

Communication

Organization

Mechanical Aptitude

MS Office

Bilingual EN/ES

Formazione

Bachelor's degree in Business/Management/Technical Studies

Strumenti

CAT Equipment Knowledge

CRM/ERP Systems

Descrizione del lavoro

Now Hiring: Rental Coordinator

(Equipment Rental Operations | Customer Service | Heavy Equipment Rentals | Caterpillar Equipment)

Join Mustang Cat — Building Texas… Powering the World.

Mustang Cat is seeking a motivated and customer-focused Rental Coordinator to join our team in Splendora, TX. In this role, you will serve as a key point of contact for customers, coordinating equipment rentals from initial inquiry through billing while ensuring a positive customer experience and supporting efficient branch operations.

If you enjoy working in a fast-paced environment, building customer relationships, and helping keep projects moving, we want to hear from you.

What You'll Do as a Rental Coordinator:

As a Rental Coordinator, you will manage the day-to-day rental process, ensuring customers receive the right equipment, on time and with outstanding service.

Key Responsibilities:

• Assist customers by phone, email, and in person to identify equipment solutions that meet their rental needs
• Prepare quotes, process rental agreements, and coordinate rental transactions from start to finish
• Coordinate customer requests and ensure timely fulfillment of rental orders
• Schedule and dispatch transportation for equipment deliveries, transfers, and returns
• Utilize internal systems and resources to verify equipment availability and coordinate rentals efficiently
• Monitor rental contracts, billing, and documentation for accuracy and completeness
• Build strong customer relationships by providing responsive, professional service
• Work closely with operations, service, and other branch personnel to maximize equipment utilization and customer satisfaction

Why Join Mustang Cat?

• Great Work-Life Balance
• Opportunity for Overtime
• Tuition Reimbursement
• Career Growth and Advancement Opportunities
• Job Stability with an Industry Leader
• Comprehensive Benefits: Medical, Dental, Vision
• 401(k) with Company Match
• Paid Vacation, Sick Time, and Holidays

Qualifications:

• Associate's or Bachelor's degree in Business, Management, Technical Studies, or a related field preferred
• Equivalent work experience may be considered in lieu of formal education
• Excellent verbal and written communication skills
• Strong customer service and relationship-building abilities
• Proficient computer skills, including Microsoft Office applications
• Strong organizational skills with the ability to manage multiple priorities
• Mechanical aptitude and the ability to understand equipment applications and customer needs

Strongly Preferred:

• Bilingual in English and Spanish
• Previous experience in equipment rental, construction, heavy equipment, or related industries
• Knowledge of Caterpillar (CAT) equipment and applications
• Understanding of equipment applications within construction, industrial, or commercial markets

Join Mustang Cat as a Rental Coordinator and become part of a team committed to delivering exceptional customer experiences while supporting the industries that build and power Texas.