Operations Leader – Equipment Rentals

United Rentals, Inc.; Raleigh, Northern (NC, KY); Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

Paid Parental Leave

Compassion Fund

Employee Discount

Career Development

Vacation Buy Up

Early Wage Access

Paid Sick Leave

Inclusive culture

Job summary

United Rentals, Inc. is seeking an Operations Manager to coordinate and direct the delivery of quality service, maximize branch productivity, and uphold safety and process compliance.

You will work closely with the Branch Manager to ensure world-class customer care and efficient operations. In this role you will support financial objectives, oversee staff performance, motivate and train personnel, and promote a culture of safety and accountability across Inside Sales Reps, Drivers, and related

Qualifications

• 3+ years of sales and operational experience.
• Strong motivational and leadership skills.
• Superior customer service, teamwork and verbal/written communication skills.
• Proficient in Microsoft Office (particularly Excel).
• Valid driver's license with an acceptable record.

Responsibilities

• Support Branch Manager in implementing actions to achieve financial objectives
• Assist the Branch Manager in ensuring compliance with all company policies
• Oversee sales efforts and business initiatives
• Responsible for performance management of direct staff including Inside Sales Reps, Drivers, and other staff as applicable
• Motivate, coach and train personnel
• Promote a culture of safety and discipline through leadership, exemplary personal compliance, accountability and communication
• Other duties assigned as needed

Skills

Leadership

Sales experience

Customer service

Verbal and written communication

Training and coaching

Education

High School diploma; Bachelor's degree preferred

Tools

Microsoft Office

Excel

Job description

United Rentals, Inc. is seeking an Operations Manager to coordinate and direct the delivery of quality service, maximize branch productivity, and uphold safety and process compliance.

You will work closely with the Branch Manager to ensure world-class customer care and efficient operations. In this role you will support financial objectives, oversee staff performance, motivate and train personnel, and promote a culture of safety and accountability across Inside Sales Reps, Drivers, and related