Operations Leader - Equipment Rentals

UR Work; Hampton (VA); On-site; USD 68,000 - 99,000; Full time

Benefits offered by this job

Paid Parental Leave

Employee Discount Program

Career Development & Promotional Oppt.

Additional Vacation Buy Up Program (US

Early Wage Access through Payactiv (US

Paid Sick Leave

Inclusive and welcoming culture

Job summary

United Rentals is seeking an Operations Manager to lead the delivery of quality service, drive branch productivity, and ensure safety and policy compliance. You will work with the Branch Manager to optimize operations and customer service, leveraging your leadership and sales background to achieve financial objectives.

The role requires 3+ years in sales and operations, strong communication skills, and proficiency with Microsoft Excel and Office.

Qualifications

• 3+ years of sales and operational experience required.
• Basic knowledge of the construction rental equipment industry or related field preferred.
• Strong motivational and leadership skills are essential.
• Superior customer service, teamwork and verbal/written communication are required.

Responsibilities

• Support Branch Manager in implementing actions to achieve financial objectives.
• Assist the Branch Manager in ensuring compliance with all company policies.
• Oversee sales efforts and business initiatives.
• Responsible for performance management of direct staff including Inside Sales Reps, Drivers, and other staff as applicable.
• Motivate, coach and train personnel.
• Promote a culture of safety and discipline through leadership, accountability and communication.
• Other duties assigned as needed.

Skills

Leadership

Sales experience

Operational management

Customer service

Team coaching

Decision making

Education

High School diploma

Bachelor's degree preferred

Tools

Microsoft Excel

Microsoft Office

Job description

United Rentals is seeking an Operations Manager to lead the delivery of quality service, drive branch productivity, and ensure safety and policy compliance. You will work with the Branch Manager to optimize operations and customer service, leveraging your leadership and sales background to achieve financial objectives.

The role requires 3+ years in sales and operations, strong communication skills, and proficiency with Microsoft Excel and Office.