Equipment & Rentals Customer Specialist

Talentify; Waterford Charter Township (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Life insurance

MetLife auto and home insurance

Paid holidays, vacation, and sick days

Job summary

U-Haul is seeking a Customer Service Representative in Waterford, Michigan. You will be the face of our service, assisting customers with rentals, equipment inspection, and answering questions to ensure a smooth journey for every customer.

Role involves operating U-Scan tech, moving and hooking trucks, and maintaining safety with training offered. Competitive benefits accompany this position.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Communication skills

Teamwork

Problem solving

Education

High school diploma or equivalent

Tools

U-Scan technology

Job description

U-Haul is seeking a Customer Service Representative in Waterford, Michigan. You will be the face of our service, assisting customers with rentals, equipment inspection, and answering questions to ensure a smooth journey for every customer.

Role involves operating U-Scan tech, moving and hooking trucks, and maintaining safety with training offered. Competitive benefits accompany this position.