Customer Service Specialist - Rentals, Tech & Equipment

U-Haul International, Inc.; Benton Harbor (MI); On-site; USD 32,000 - 42,000; Part time

Benefits offered by this job

Advancement opportunities

Mindset app reimbursement

Health insurance

Prescription plans

Paid holidays and vacation

Sick days

Life insurance

Legal program

Auto and home insurance

Discounts on Apple products

Discounts on Dell computers

Cell phone plans

Hotels

401(k) Savings Plan

ESOP

24-hour physician for kids

Travel insurance

EAP

Identity theft protection

SmartDollar program

Job summary

U-Haul International, Inc. in Benton Harbor, Michigan is seeking a friendly Customer Service Representative to help customers with products and services, manage rentals, and assist with equipment inspection.

You will work as part of a supportive team, use U-Scan technology, and participate in ongoing education through U-Haul University; some certifications may be offered after employment.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Education

High school diploma or equivalent

Job description

U-Haul International, Inc. in Benton Harbor, Michigan is seeking a friendly Customer Service Representative to help customers with products and services, manage rentals, and assist with equipment inspection.

You will work as part of a supportive team, use U-Scan technology, and participate in ongoing education through U-Haul University; some certifications may be offered after employment.