Equipment Rental & Customer Service Specialist

U-Haul; Abington (MA); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Health insurance & Prescription plans

Paid holidays, vacation, and sick days

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Dental & Vision Plans

Job summary

U-Haul is seeking a Customer Service Representative in Abington, MA. The role involves assisting customers, managing rentals with U-Scan tech, and preparing invoices while ensuring equipment is properly inspected and ready for use.

Qualified applicants will have a valid driver's license, a high school diploma or equivalent, and a willingness to learn through ongoing U-Haul University training and safety procedures.

Qualifications

• High school diploma or equivalent.
• Valid driver's license and ability to maintain a good driving record.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.

Skills

Customer service

Communication

Education

High school diploma or equivalent

Job description

U-Haul is seeking a Customer Service Representative in Abington, MA. The role involves assisting customers, managing rentals with U-Scan tech, and preparing invoices while ensuring equipment is properly inspected and ready for use.

Qualified applicants will have a valid driver's license, a high school diploma or equivalent, and a willingness to learn through ongoing U-Haul University training and safety procedures.