Customer Service & Equipment Support Specialist

Talentify; Lawrence (MA); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

401(k) Savings Plan

ESOP

Job summary

U-Haul is seeking a Customer Service Representative in Lawrence, MA. The role involves assisting customers, managing rentals with U-Scan tech, and ensuring equipment is ready for use.

Responsibilities include moving trucks, inspecting equipment, invoicing, and educating customers on services. A valid driver's license and high school diploma are required. On-the-job education is available.

Qualifications

• High school diploma or equivalent required.
• Valid driver’s license and clean driving record required.
• Customer-facing experience is preferred.

Responsibilities

• Assist customers inside and outside a U-Haul center with products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Inspect and clean equipment on the lot and check fluid levels.
• Answer questions and educate customers about products and services.
• Prepare rental invoices and process equipment returns.

Skills

Customer service

Valid driver

Communication

Problem solving

Teamwork

Education

High school diploma

Tools

U-Scan technology

Job description

U-Haul is seeking a Customer Service Representative in Lawrence, MA. The role involves assisting customers, managing rentals with U-Scan tech, and ensuring equipment is ready for use.

Responsibilities include moving trucks, inspecting equipment, invoicing, and educating customers on services. A valid driver's license and high school diploma are required. On-the-job education is available.