Equipment Rental Coordinator

Crownstone Equipment; Frederick (MD); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Comprehensive medical benefits

401(k) retirement plan with company  匹

Paid holidays and PTO

Employee discounts

Job summary

Crownstone Equipment is seeking an organized Rental Specialist to oversee daily rental operations at our Frederick, MD branch. You will coordinate rentals, returns, and maintenance priorities while supporting sales and service teams to keep operations running smoothly.

The ideal candidate is detail-oriented, proactive, and comfortable handling multiple tasks in a fast-paced dealership environment. Prior rental coordination experience and strong customer service skills are essential to success.

Qualifications

• High school diploma or equivalent.
• At least 1 year of related service support or rental coordination experience.
• Strong organizational, communication, and customer service skills.

Responsibilities

• Process rental agreements, check‑ins, checkouts, swaps, rental returns, and damages accurately and efficiently.
• Bill all rentals completely and correctly.
• Collaborate with shop and yard personnel to prioritize rental equipment needs and required maintenance.
• Manage physical inventory and ensure rental equipment is properly accounted for.
• Refer new accounts or potential opportunities to sales representatives.
• Make realistic commitments to customers and communicate proactively if deviations occur.
• Prepare rental contracts, ensuring all documentation and insurance coverage is complete prior to equipment rental.
• Work with rental & sales representatives and branch management to fill rental orders and support equipment sales.
• Stay knowledgeable about all equipment available for rent and any changes or updates.
• Open the branch daily for business (M-F, 7:00 a.m.-5:00 p.m.) and perform all other duties as assigned.

Skills

Organizational skills

Communication skills

Customer service skills

Education

High school diploma or equivalent

Tools

Rental management software

Job description

Crownstone Equipment is seeking an organized Rental Specialist to oversee daily rental operations at our Frederick, MD branch. You will coordinate rentals, returns, and maintenance priorities while supporting sales and service teams to keep operations running smoothly.

The ideal candidate is detail-oriented, proactive, and comfortable handling multiple tasks in a fast-paced dealership environment. Prior rental coordination experience and strong customer service skills are essential to success.