Equipment Parts Counter Specialist

Alta Equipment Company; Waukegan (IL); Sur place; USD 28 000 - 34 000; Plein temps

Avantages offerts par ce poste

Medical, Dental and Vision insurance

401(k) with match

10 Paid holidays

Résumé du poste

Alta Equipment Group is hiring a full-time Parts Counter Associate at our Waukegan, IL location. You will handle parts sales, inventory control and customer service for a range of vendor lines, ensuring accurate part identification and timely order fulfillment.

The role requires strong organizational skills, the ability to work with minimal supervision, and a customer-focused attitude. Competitive benefits and a clear career path are offered as part of our large equipment network.

Responsabilités

• Greet and assist parts customers in person and by phone to complete parts sales with confidence
• Record and stock incoming parts, units, components and assemblies
• Maintain parts records, literature, catalogs, and price sheets
• Assist customers to identify correct part numbers and complete orders
• Maintain proficiency in parts department operations to ensure customer satisfaction
• Analyze stock levels and prepare reorder forms
• Collaborate with other departments to source parts information
• Keep the parts department clean, organized and compliant with safety standards
• Participate in training and meetings to improve knowledge
• Handle customer complaints professionally and escalate as needed
• Ensure promised deliveries are met or communicate delays
• Assist sales, rental, and service with locating parts for equipment
• Process inbound/outbound orders and pack parts for shipment
• Update showroom pricing and stock levels of parts and accessories
• Perform other duties as assigned by parts manager

Description du poste

Alta Equipment Group is hiring a full-time Parts Counter Associate at our Waukegan, IL location. You will handle parts sales, inventory control and customer service for a range of vendor lines, ensuring accurate part identification and timely order fulfillment.

The role requires strong organizational skills, the ability to work with minimal supervision, and a customer-focused attitude. Competitive benefits and a clear career path are offered as part of our large equipment network.