Parts Counter Associate

Alta Equipment Group; Elgin (IL); On-site; USD 33,000 - 41,000; Full time

Job summary

Alta Equipment Company in South Elgin, IL is seeking a full-time Parts Counter Associate to join our team. The role focuses on processing parts purchases and sales, actively selling parts, and ensuring customer satisfaction while maintaining department order.

Responsibilities include assisting in inventory, delivering parts, and using Epicor/Silk systems and MS Office to manage quotes and orders. A valid driver's license and strong communication, basic math, and mechanical understanding are

Qualifications

• A minimum of one year of previous heavy equipment, auto or truck parts counter experience desired.
• A valid driver's license required (chauffeurs license preferred).
• High school diploma/GED.
• ASE certifications are preferred.
• Basic mechanical understanding and the ability to identify by sight and by name the parts of an industry related piece of equipment.
• Excellent communication skills and professionalism is required.
• Knowledge and understanding between mark-up and gross margin.
• Proper phone etiquette.
• Equipment operation: Forklifts and hydraulic hose making is preferred.
• Computer programs - Microsoft Word, Excel, Outlook, Epicor/Silk systems, Vendor web portals.
• Language Skills - Basic: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations, to customers, clients, and other employees of the organization.
• Mathematical Skills - Basic: Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
• Reasoning Ability - Basic: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Responsibilities

• Process parts purchases and sales.
• Actively sell parts.
• Ensure Part Margins are meeting Alta Policies.
• Ensure customer satisfaction, including internal customers.
• Effectively and efficiently work with the Shipping and Receiving of parts.
• Maintain department order and cleanliness.
• Assist in physical inventory counts.
• Delivery of parts to various customers.
• Incorporate Alta's Guiding Principles into daily activities.
• Performs other duties as assigned.
• Consistent, regular, and reliable attendance including being ready for work at the designated start time.

Skills

Parts counter

Communication

Mechanical basics

Phone etiquette

Pricing margin

Forklift operation

Math basics

Reasoning

English reading

Education

High school diploma

ASE certification

Tools

Microsoft Word

Excel

Outlook

Epicor/Silk

Vendor portals

Job description

Alta Equipment Company is seeking a full-time Parts Counter Associate for our South Elgin, ILbranch. The expected hourly pay range for this position is $24-30/hr.

The primary responsibilities of the position consist of, but are not limited to:

• Process parts purchases and sales
• Actively sell parts
• Ensure Part Margins are meeting Alta Policies.
• Ensure customer satisfaction, including internal customers
• Effectively and efficiently work with the Shipping and Receiving of parts.
• Maintain department order and cleanliness
• Assist in physical inventory counts
• Delivery of parts to various customers
• Incorporate Alta's Guiding Principles into daily activities
• Performs other duties as assigned
• Consistent, regular, and reliable attendance including being ready for work at the designated start time

Qualifications:

• A minimum of one year of previous heavy equipment, auto or truck parts counter experience desired
• A valid driver's license required (chauffeurs license preferred)
• High school diploma/GED
• ASE certifications are preferred
• Basic mechanical understanding and the ability to identify by sight and by name the parts of an industry related piece of equipment
• Excellent communication skills and professionalism is required
• Knowledge and understanding between mark-up and gross margin
• Proper phone etiquette
• Equipment operation: Forklifts and hydraulic hose making is preferred
• Computer programs - Microsoft Word, Excel, Outlook, Epicor/Silk systems, Vendor web portals
• Language Skills - Basic: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations, to customers, clients, and other employees of the organization.
• Mathematical Skills - Basic: Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
• Reasoning Ability - Basic: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Physical Demands/Work Environment:

• Physical/Sensory Functions: Regularly will use hands, talk/hear; Frequently will sit; Occasionally will stand, walk, reach with hands and arms, stoop, kneel, crouch or crawl.
• Vision: To see both close and at a distance, depth perception, ability to adjust focus and see color
• Lift and/or Move Functions: Frequentlywill lift up to 25 pounds; Occasionally will lift 26 to 100+ pounds
• Work Environment: Occasionally will work near moving mechanical parts