Equipment Order Entry Specialist – Temp-to-Hire

Bestaff; Indianapolis (IN); On-site; USD 25,000 - 26,000; Full time

Job summary

BESTAFF is seeking an Order Entry Clerk for a growing Indianapolis manufacturing partner. The role involves entering spare parts and dimer orders from entry to delivery updates, supporting the equipment customer service team, and serving as a go-to resource for customers.

Monday–Friday daytime shift with potential for permanent placement. You will prepare quotes, process orders, handle inquiries, and maintain accurate records.

Qualifications

• High school diploma or GED required; associate degree preferred.
• 1–3 years of high-volume data entry and customer support.
• Strong skills in Microsoft Word and Excel; ERP experience is a plus.
• Excellent typing and 10-key speed with accuracy.
• Strong customer service and communication skills in a fast-paced environment.

Responsibilities

• Enter external and inter-company spare parts and dimer orders in the ERP system.
• Complete PO reviews, give customers status updates, and coordinate returns and credits.
• Prepare quotes for external and inter-company spare parts and dimer orders.
• Process credit card orders following company procedures.
• Answer customer calls and emails promptly, directing callers to the right contact.
• Handle daily, monthly and yearly filing of equipment and dimer orders.
• Flag parts cost changes in the system and share them with teams.
• Prepare and track monthly activity and product metrics using charts and spreadsheets.
• Back up Equipment Customer Service Representative for order entry and inquiries.
• Support front desk coverage as needed.
• Follow all safety policies and assist with other duties as needed.

Skills

Typing speed (10-key)

Microsoft Word

Microsoft Excel

ERP systems

Education

High school diploma or GED

Associate's degree preferred

Tools

ERP system

Job description

BESTAFF is seeking an Order Entry Clerk for a growing Indianapolis manufacturing partner. The role involves entering spare parts and dimer orders from entry to delivery updates, supporting the equipment customer service team, and serving as a go-to resource for customers.

Monday–Friday daytime shift with potential for permanent placement. You will prepare quotes, process orders, handle inquiries, and maintain accurate records.