Equipment Dispatch & Customer Service Pro

Uhaul; Waterville (ME); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Health insurance

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Gym reimbursement

Paid holidays

Life insurance

Discounts on Apple products

Dental & Vision Plans

MetLife insurance

US-wide employee perks

Job summary

U-Haul in Waterville, Maine is seeking a Customer Service Representative to be the face of our service, assisting customers with U-Haul products and services, inspecting and maintaining equipment, and using U-Scan technology to manage rentals. The position includes on-the-job education and training opportunities.

We offer a $100 hiring bonus and a $300 cash bonus after completing the Equipment Inspection and Verification through the 1-2-3 Punch Certification Program at our stores.

Qualifications

• Valid driver's license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Education

High school diploma or equivalent

Job description

U-Haul in Waterville, Maine is seeking a Customer Service Representative to be the face of our service, assisting customers with U-Haul products and services, inspecting and maintaining equipment, and using U-Scan technology to manage rentals. The position includes on-the-job education and training opportunities.

We offer a $100 hiring bonus and a $300 cash bonus after completing the Equipment Inspection and Verification through the 1-2-3 Punch Certification Program at our stores.