Customer Service & Equipment Support Specialist

Uhaul; Portland (ME); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Career stability

Opportunities for advancement

Health insurance & prescription plans

Job summary

U-Haul is seeking a Customer Service Representative in Portland, Maine to be the face of our service and assist customers with products and rentals. You will use U-Scan tech to manage inventory, move and hook up trucks, inspect equipment, and educate customers on offerings.

The role offers on-the-job education and opportunities for advancement, with a compensation range of $16.75 to $17.75 hourly and a $100 signing bonus.

Qualifications

• Valid driver's license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Valid driver's license

Customer service

Education

High school diploma or equivalent

Job description

U-Haul is seeking a Customer Service Representative in Portland, Maine to be the face of our service and assist customers with products and rentals. You will use U-Scan tech to manage inventory, move and hook up trucks, inspect equipment, and educate customers on offerings.

The role offers on-the-job education and opportunities for advancement, with a compensation range of $16.75 to $17.75 hourly and a $100 signing bonus.