Equipment & Rentals Customer Service Pro

U-Haul; Ellsworth (ME); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

Vacation

Sick days

401(k) plan

Hiring bonuses

Job summary

U-Haul is seeking a Customer Service Representative in Ellsworth, Maine. You will be the face of the brand, helping customers with equipment, rentals, and services, and using U-Scan tech to manage inventory and dispatch.

The role includes hands-on equipment handling, inspection, and education, with certifications offered for propane and forklift. Eligible employees may receive bonuses and comprehensive benefits.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Valid driver's license

U-Scan technology

Education

High school diploma or equivalent

Tools

U-Scan technology

Job description

U-Haul is seeking a Customer Service Representative in Ellsworth, Maine. You will be the face of the brand, helping customers with equipment, rentals, and services, and using U-Scan tech to manage inventory and dispatch.

The role includes hands-on equipment handling, inspection, and education, with certifications offered for propane and forklift. Eligible employees may receive bonuses and comprehensive benefits.