Equipment & Customer Support Specialist

U-Haul; Queen Creek (AZ); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Health insurance

401(k) Savings Plan

Paid holidays

Employee Stock Ownership Plan (ESOP)

Discounts on Apple products and more

Gym Reimbursement

Job summary

U-Haul in Queen Creek, AZ is seeking a Customer Service Representative to be the friendly face of our team. You will assist customers with U-Haul products and services, manage rentals with U-Scan, move and hook up trucks and trailers, inspect equipment, and educate customers on options.

You’ll also handle invoices, return equipment, and participate in ongoing U-Haul education. Qualifications include a valid driver’s license and a high school diploma or equivalent.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hookup U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Communication

Education

High school diploma or equivalent

Job description

U-Haul in Queen Creek, AZ is seeking a Customer Service Representative to be the friendly face of our team. You will assist customers with U-Haul products and services, manage rentals with U-Scan, move and hook up trucks and trailers, inspect equipment, and educate customers on options.

You’ll also handle invoices, return equipment, and participate in ongoing U-Haul education. Qualifications include a valid driver’s license and a high school diploma or equivalent.