Equipment & Customer Service Specialist - Immediate Start

U-Haul; Concord (NC); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Health insurance & Prescription plans

Paid holidays, vacation, and sick days

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Disounts on products/services

Job summary

U-Haul in Concord, NC seeks a friendly Customer Service Representative to be the face of our service team. You will help customers at the center, dispatch and track equipment, and use up-to-date technology to manage rentals while ensuring a positive experience.

The role includes physical tasks like moving equipment and inspecting vehicles. The position offers on-the-job education, paid hands-on interviews, and opportunities for advancement along with benefits such as health insurance, paid

Qualifications

• High school diploma or equivalent.
• Valid driver's license with a good driving record.

Responsibilities

• Assist customers inside and outside a U-Haul center with products and services.
• Use U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Inspect and clean equipment on the lot and check fluid levels.
• Answer questions and educate customers about products and services.
• Prepare rental invoices and process equipment returns.
• Install hitches and trailer wiring.

Skills

Customer service

Team player

Education

High school diploma or equivalent

Job description

U-Haul in Concord, NC seeks a friendly Customer Service Representative to be the face of our service team. You will help customers at the center, dispatch and track equipment, and use up-to-date technology to manage rentals while ensuring a positive experience.

The role includes physical tasks like moving equipment and inspecting vehicles. The position offers on-the-job education, paid hands-on interviews, and opportunities for advancement along with benefits such as health insurance, paid