Equipment & Customer Care Specialist

U-Haul Co. of South Carolina; Garner (NC); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Career stability

Opportunities for advancement

Health insurance & Prescription plans

Paid holidays, vacation and sick days

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Life insurance

MetLife auto and home insurance

Discounts on Apple products, Dell, etc

You Matter EAP

Critical Illness/Group Accident Ins.

Job summary

U-Haul Co. of South Carolina is seeking a Customer Service Representative in Garner, NC to be the face of our service and assist customers with rentals and equipment inspection. The role uses smartphone-based U-Scan technology to dispatch and return equipment and includes on-the-job education.

You can start today and receive bonuses; the position offers benefits and opportunities for advancement within a supportive team.

Qualifications

• Valid driver's license and ability to maintain a good driving record
• High school diploma or equivalent

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Education

High school diploma or equivalent

Job description

U-Haul Co. of South Carolina is seeking a Customer Service Representative in Garner, NC to be the face of our service and assist customers with rentals and equipment inspection. The role uses smartphone-based U-Scan technology to dispatch and return equipment and includes on-the-job education.

You can start today and receive bonuses; the position offers benefits and opportunities for advancement within a supportive team.