Equipment & Customer Service Specialist

U-Haul Co. of South Carolina; Wilmington (DE); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Career stability

Advancement opportunities

Health insurance & prescription plans

Paid holidays, vacation, and sick days

Life insurance

401(k) Savings Plan

Employee stock ownership plan (ESOP)

Discounts on Apple products

Job summary

U-Haul is seeking a friendly Customer Service Representative in Wilmington, DE. You will be the face of our excellent service, assisting customers with rentals, inspecting equipment, and guiding users through U-Scan technology to manage inventory and transactions.

Join a team committed to safety and customer satisfaction, with on-the-job education, training for certifications, and opportunities for growth within the U-Haul organization.

Qualifications

• Valid driver's license and ability to maintain a good driving record.
• High school diploma or equivalent required.

Responsibilities

• Assist customers inside and outside a U-Haul center with products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Communication

Problem solving

Teamwork

Driver license

Education

High school diploma or equivalent

Job description

U-Haul is seeking a friendly Customer Service Representative in Wilmington, DE. You will be the face of our excellent service, assisting customers with rentals, inspecting equipment, and guiding users through U-Scan technology to manage inventory and transactions.

Join a team committed to safety and customer satisfaction, with on-the-job education, training for certifications, and opportunities for growth within the U-Haul organization.