Equipment & Customer Service Specialist

Uhaul; Melrose Park (IL); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Health insurance & Prescription plans

Paid holidays

Vacation and sick days

Life insurance

401(k) Savings Plan

Job summary

U-Haul is seeking a friendly Customer Service Representative in Melrose Park, IL. You will be the face of our service, assisting customers with rentals, inspections, and equipment handling, using U-Scan tech to manage inventory and dispatch.

Requires a valid driver's license and a high school diploma or equivalent. On-the-job training, safety protocols, and opportunities for certification (propane, forklift) are included.

Qualifications

• Valid driver's license.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Communication

Education

High school diploma or equivalent

Job description

U-Haul is seeking a friendly Customer Service Representative in Melrose Park, IL. You will be the face of our service, assisting customers with rentals, inspections, and equipment handling, using U-Scan tech to manage inventory and dispatch.

Requires a valid driver's license and a high school diploma or equivalent. On-the-job training, safety protocols, and opportunities for certification (propane, forklift) are included.