Equipment & Customer Service Specialist

Uhaul

Melrose Park (IL)

On-site

USD 21,000 - 25,000

Full time

3 days ago
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Benefits offered by this job

Health insurance & Prescription plans
Paid holidays
Vacation and sick days
Life insurance
401(k) Savings Plan

Job summary

U-Haul is seeking a friendly Customer Service Representative in Melrose Park, IL. You will be the face of our service, assisting customers with rentals, inspections, and equipment handling, using U-Scan tech to manage inventory and dispatch.

Requires a valid driver's license and a high school diploma or equivalent. On-the-job training, safety protocols, and opportunities for certification (propane, forklift) are included.

Qualifications

  • Valid driver's license.
  • High school diploma or equivalent.

Responsibilities

  • Assist customers inside and outside a U-Haul center with U-Haul products and services.
  • Use smartphone-based U-Scan technology to manage rentals and inventory.
  • Move and hook up U-Haul trucks and trailers.
  • Clean and inspect equipment on the lot including checking fluid levels.
  • Answer questions and educate customers regarding products and services.
  • Prepare rental invoices and accept equipment returned from rental.
  • Install hitches and trailer wiring.
  • Fill propane (certification offered through U-Haul upon employment)
  • Drive a forklift (certification offered through U-Haul upon employment)
  • Other duties as assigned
  • Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service
Communication

Education

High school diploma or equivalent

Job description

U-Haul is seeking a friendly Customer Service Representative in Melrose Park, IL. You will be the face of our service, assisting customers with rentals, inspections, and equipment handling, using U-Scan tech to manage inventory and dispatch.

Requires a valid driver's license and a high school diploma or equivalent. On-the-job training, safety protocols, and opportunities for certification (propane, forklift) are included.

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