EPL SERVICE ASSISTANT

WKS Restaurant Group; San Bernardino (CA); On-site; USD 19,000 - 25,000; Full time

Job summary

WKS Restaurant Group in San Bernardino is seeking a diligent sanitation and guest experience associate to maintain cleanliness throughout the dining area and exterior spaces. You will respond to guest needs promptly, assist in table service, and support staff with tray handling and sanitation standards.

The role requires mobility to move around the dining area and outdoors, adherence to health regulations, and the ability to communicate with guests.

Qualifications

• Must have mobility to move or operate in work area.
• Must meet government health regulations for food handling.
• Reaches, bends, stoops, scrubs, lifts, and wipes.
• Must be able to communicate with guests.
• Must be able to work both indoors and outdoors.
• Empties trash bags weighing up to 40 lbs.

Responsibilities

• Maintains sanitation of dining room area and exterior of the restaurant.
• Cleans exterior including windows, doors, parking area, and trash corral.
• Cleans interior including restrooms, windows, walls, floors, and ceiling vents.
• Cleans tables, chairs, and condiment holders within 1 minute after guest leaves.
• Collects trays and carries to back kitchen area; cleans and sanitizes trays.
• Removes trash and cleans/sanitizes receptacles.
• Stocks condiments, utensils, and ice machine.
• Helps guests with any at-table problems and corrects mistakes quickly.
• Cleans, stocks, and maintains salsa bar to standards.
• Table touches using condiment tray every 15 minutes.
• Assists in training new service assistants.
• Performs additional duties as assigned.

Skills

Mobility

Guest communication

Cleanliness

Teamwork

Job description

Position Purpose:

Maintains sanitation of entire dining room area and exterior of restaurant. Supports total guest satisfaction by attending to guests’ needs in a timely and courteous manner.

Placement in the Organization:

Reports to Assistant and General Manager.

Responsibilities/Duties/Activities:

• Follows company food handling and safety procedures.
• Cleans exterior of restaurant including windows, doors, parking area, and trash corral. Keeps exterior area, including landscaping, free of litter.
• Cleans interior of restaurant including restrooms, windows, walls, floors, and ceiling vents.
• Cleans tables, chairs, and condiment holders within 1 minute after guest leaves.
• Collects trays and carries to back kitchen area; cleans and sanitizes tray according to company standards.
• Removes all trash and cleans and sanitizes trash receptacles.
• Stocks condiments, utensils, and ice machine.
• Helps guests with any “at table” problems such as cleaning spills or obtaining extra condiments. Utilizes total guest satisfaction and pleasantly/quickly corrects mistakes and answers guest questions.
• Cleans, stocks, and maintains salsa bar to company standards.
• Table touches utilizing condiment tray every 15 minutes.
• Assists in training new service assistants.
• Periodically performs additional duties as assigned by direct supervisor.

Qualification Standards:

• Must have sufficient mobility to move or operate in work area.
• Must meet government regulation pertaining to health risk concerns about food handling.
• Reaches, bends, stoops, scrubs, lifts, and wipes.
• Must be able to communicate with guests.
• Must be able to work both indoors and outdoors
• Empties trash bags weighing up to 40 lbs.
• Must be able to observe an ensure product is prepared and presented to company standards.