EL Service Assistant – EPL 3908 Tempe-Baseline (Tempe, AZ)

WKS Restaurant Group; Tempe (AZ); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player is seeking dedicated individuals to maintain the cleanliness and sanitation of dining and exterior areas. This role is crucial for ensuring total guest satisfaction by promptly addressing guests' needs and maintaining a welcoming environment. Responsibilities include cleaning tables, stocking condiments, and assisting in training new staff. If you are a proactive individual who enjoys working in a dynamic environment and takes pride in providing excellent service, this opportunity is perfect for you. Join a team that values hard work and dedication in the hospitality industry!

Qualifications

• Must be able to communicate effectively with guests.
• Must meet health regulations for food handling.

Responsibilities

• Maintain cleanliness of the dining room and exterior areas.
• Assist guests with any table-related issues promptly.

Skills

Food handling

Customer service

Sanitation practices

Job description

Position Purpose:

Maintains sanitation of entire dining room area and exterior of restaurant. Supports total guest satisfaction by attending to guests’ needs in a timely and courteous manner.

Placement in the Organization:

Reports to Assistant and General Manager.

Responsibilities/Duties/Activites:

• Follows company food handling and safety procedures.
• Cleans exterior of restaurant including windows, doors, parking area, and trash corral. Keeps exterior area, including landscaping, free of litter.
• Cleans interior of restaurant including restrooms, windows, walls, floors, and ceiling vents.
• Cleans tables, chairs, and condiment holders within 1 minute after guest leaves.
• Collects trays and carries to back kitchen area; cleans and sanitizes tray according to company standards.
• Removes all trash and cleans and sanitizes trash receptacles.
• Stocks condiments, utensils, and ice machine.
• Helps guests with any “at table” problems such as cleaning spills or obtaining extra condiments. Utilizes total guest satisfaction and pleasantly/quickly corrects mistakes and answers guest questions.
• Cleans, stocks, and maintains salsa bar to company standards.
• Table touches utilizing condiment tray every 15 minutes.
• Assists in training new service assistants.
• Periodically performs additional duties as assigned by direct supervisor.

Qualification Standards:

• Must have sufficient mobility to move or operate in work area.
• Must meet government regulation pertaining to health risk concerns about food handling.
• Reaches, bends, stoops, scrubs, lifts, and wipes.
• Must be able to communicate with guests.
• Must be able to work both indoors and outdoors
• Empties trash bags weighing up to 40 lbs.
• Must be able to observe an ensure product is prepared and presented to company standards.