EL Service Assistant – EPL 3653 San Jose – Monterey (San Jose, CA)

WKS Restaurant Group; San Jose (CA); Vor Ort; USD 27.552 - 41.328; Vollzeit

Zusammenfassung

Join a dynamic team at an established restaurant group where your role is crucial in maintaining a clean and welcoming environment for guests. As a vital part of the service team, you will ensure the dining area and exterior are spotless, contributing to total guest satisfaction. This position offers a unique opportunity to engage with guests, assist them with their needs, and uphold the highest standards of cleanliness. If you are motivated, enjoy working in a fast-paced environment, and have a passion for service, this role is perfect for you. Become part of a team that values dedication and excellence in every detail!

Qualifikationen

• Must have mobility to operate in work area and meet health regulation standards.
• Ability to communicate effectively with guests and work in various conditions.

Aufgaben

• Maintain cleanliness of dining area and exterior of the restaurant.
• Support guest satisfaction by addressing needs promptly and courteously.
• Assist in training new service assistants and perform additional duties as assigned.

Kenntnisse

Sanitation Procedures

Customer Service

Food Handling

Communication

Ausbildung

High School Diploma or Equivalent

Tools

Cleaning Supplies

Sanitizing Equipment

Jobbeschreibung

Pay Range: $20.00 – $30.00

Listed wages are based on company-wide ranges. Actual earnings will vary based on factors such as: restaurant brand, experience, education, geography, applicable minimum wage, unit volume(s), hours worked & potential overtime pay.

Position Purpose:

Maintains sanitation of entire dining room area and exterior of restaurant. Supports total guest satisfaction by attending to guests’ needs in a timely and courteous manner.

Placement in the Organization:

Reports to Assistant and General Manager.

Responsibilities/Duties/Activites:

• Follows company food handling and safety procedures.
• Cleans exterior of restaurant including windows, doors, parking area, and trash corral. Keeps exterior area, including landscaping, free of litter.
• Cleans interior of restaurant including restrooms, windows, walls, floors, and ceiling vents.
• Cleans tables, chairs, and condiment holders within 1 minute after guest leaves.
• Collects trays and carries to back kitchen area; cleans and sanitizes tray according to company standards.
• Removes all trash and cleans and sanitizes trash receptacles.
• Stocks condiments, utensils, and ice machine.
• Helps guests with any “at table” problems such as cleaning spills or obtaining extra condiments. Utilizes total guest satisfaction and pleasantly/quickly corrects mistakes and answers guest questions.
• Cleans, stocks, and maintains salsa bar to company standards.
• Table touches utilizing condiment tray every 15 minutes.
• Assists in training new service assistants.
• Periodically performs additional duties as assigned by direct supervisor.

Qualification Standards:

• Must have sufficient mobility to move or operate in work area.
• Must meet government regulation pertaining to health risk concerns about food handling.
• Reaches, bends, stoops, scrubs, lifts, and wipes.
• Must be able to communicate with guests.
• Must be able to work both indoors and outdoors
• Empties trash bags weighing up to 40 lbs.
• Must be able to observe an ensure product is prepared and presented to company standards.