EL Service Assistant – EPL 3604 San Jose – Coleman (San Jose, CA)

WKS Restaurant Group; San Jose (CA); On-site; USD 27,552 - 41,328; Full time

Job summary

An established industry player is seeking a dedicated and proactive individual to join their team as a Service Assistant. In this role, you will be responsible for maintaining the cleanliness and sanitation of the dining area and restaurant exterior, ensuring that guests have a pleasant experience. Your ability to respond quickly to guest needs and maintain high standards of cleanliness will be essential. This position offers a dynamic work environment where your contributions directly impact guest satisfaction. If you are motivated, enjoy working in a fast-paced setting, and have a passion for service, this opportunity is perfect for you.

Qualifications

• Must have mobility to operate in work area and meet health regulations.
• Ability to communicate effectively with guests is essential.

Responsibilities

• Maintain sanitation of dining room and restaurant exterior.
• Assist guests with needs and ensure total satisfaction.
• Perform cleaning and stocking duties as required.

Skills

Sanitation Procedures

Customer Service

Food Handling Safety

Mobility and Physical Stamina

Education

High School Diploma or equivalent

Job description

Pay Range: $20.00 – $30.00

Listed wages are based on company-wide ranges. Actual earnings will vary based on factors such as: restaurant brand, experience, education, geography, applicable minimum wage, unit volume(s), hours worked & potential overtime pay.

Position Purpose:

Maintains sanitation of entire dining room area and exterior of restaurant. Supports total guest satisfaction by attending to guests’ needs in a timely and courteous manner.

Placement in the Organization:

Reports to Assistant and General Manager.

Responsibilities/Duties/Activites:

• Follows company food handling and safety procedures.
• Cleans exterior of restaurant including windows, doors, parking area, and trash corral. Keeps exterior area, including landscaping, free of litter.
• Cleans interior of restaurant including restrooms, windows, walls, floors, and ceiling vents.
• Cleans tables, chairs, and condiment holders within 1 minute after guest leaves.
• Collects trays and carries to back kitchen area; cleans and sanitizes tray according to company standards.
• Removes all trash and cleans and sanitizes trash receptacles.
• Stocks condiments, utensils, and ice machine.
• Helps guests with any “at table” problems such as cleaning spills or obtaining extra condiments. Utilizes total guest satisfaction and pleasantly/quickly corrects mistakes and answers guest questions.
• Cleans, stocks, and maintains salsa bar to company standards.
• Table touches utilizing condiment tray every 15 minutes.
• Assists in training new service assistants.
• Periodically performs additional duties as assigned by direct supervisor.

Qualification Standards:

• Must have sufficient mobility to move or operate in work area.
• Must meet government regulation pertaining to health risk concerns about food handling.
• Reaches, bends, stoops, scrubs, lifts, and wipes.
• Must be able to communicate with guests.
• Must be able to work both indoors and outdoors
• Empties trash bags weighing up to 40 lbs.
• Must be able to observe an ensure product is prepared and presented to company standards.