EL Service Assistant – EPL 3976 – Reseda (Reseda, CA)

WKS Restaurant Group; Los Angeles (CA); On-site; USD 27,552 - 41,328; Full time

Job summary

Join a dynamic team at a leading restaurant group where you will play a vital role in maintaining a clean and welcoming environment for guests. This position focuses on sanitation and customer service, ensuring that every guest has a pleasant dining experience. You will be responsible for cleaning the dining area, assisting guests with their needs, and supporting the overall operations of the restaurant. With a commitment to excellence, this role offers the chance to make a significant impact in a fast-paced environment. If you are passionate about hospitality and enjoy working in a team, this opportunity is perfect for you.

Qualifications

• Ability to follow sanitation and food safety procedures.
• Strong communication skills for guest interaction.

Responsibilities

• Maintain cleanliness of dining room and restaurant exterior.
• Assist guests with needs and ensure total satisfaction.
• Stock condiments and clean tables promptly after use.

Skills

Sanitation Procedures

Customer Service

Mobility

Food Handling Safety

Education

High School Diploma

Job description

Pay Range: $20.00 – $30.00

Listed wages are based on company-wide ranges. Actual earnings will vary based on factors such as: restaurant brand, experience, education, geography, applicable minimum wage, unit volume(s), hours worked & potential overtime pay.

Position Purpose:

Maintains sanitation of entire dining room area and exterior of restaurant. Supports total guest satisfaction by attending to guests’ needs in a timely and courteous manner.

Placement in the Organization:

Reports to Assistant and General Manager.

Responsibilities/Duties/Activites:

• Follows company food handling and safety procedures.
• Cleans exterior of restaurant including windows, doors, parking area, and trash corral. Keeps exterior area, including landscaping, free of litter.
• Cleans interior of restaurant including restrooms, windows, walls, floors, and ceiling vents.
• Cleans tables, chairs, and condiment holders within 1 minute after guest leaves.
• Collects trays and carries to back kitchen area; cleans and sanitizes tray according to company standards.
• Removes all trash and cleans and sanitizes trash receptacles.
• Stocks condiments, utensils, and ice machine.
• Helps guests with any “at table” problems such as cleaning spills or obtaining extra condiments. Utilizes total guest satisfaction and pleasantly/quickly corrects mistakes and answers guest questions.
• Cleans, stocks, and maintains salsa bar to company standards.
• Table touches utilizing condiment tray every 15 minutes.
• Assists in training new service assistants.
• Periodically performs additional duties as assigned by direct supervisor.

Qualification Standards:

• Must have sufficient mobility to move or operate in work area.
• Must meet government regulation pertaining to health risk concerns about food handling.
• Reaches, bends, stoops, scrubs, lifts, and wipes.
• Must be able to communicate with guests.
• Must be able to work both indoors and outdoors
• Empties trash bags weighing up to 40 lbs.
• Must be able to observe an ensure product is prepared and presented to company standards.