EL Service Assistant – EPL 3969 Harbor Blvd (Costa Mesa, CA)

WKS Restaurant Group; Costa Mesa (CA); On-site; USD 40,000 - 60,000; Full time

Job summary

An established industry player in the restaurant sector is seeking dedicated individuals to maintain the cleanliness and sanitation of the dining area and exterior. This role is vital in ensuring total guest satisfaction, as you will be responsible for promptly addressing guests' needs and maintaining a welcoming environment. You will follow food handling and safety procedures while working both indoors and outdoors. If you are passionate about providing excellent service and enjoy a dynamic work environment, this role is an exciting opportunity to contribute to a thriving team.

Qualifications

• Must have mobility to operate in work area and meet health regulations.
• Ability to communicate effectively with guests and staff.

Responsibilities

• Maintain cleanliness of dining area and exterior of restaurant.
• Support guest satisfaction by addressing needs promptly.
• Assist in training new service assistants.

Skills

Sanitation Procedures

Guest Service

Food Handling Safety

Mobility

Job description

Pay Range: $20.00 – $30.00

Listed wages are based on company-wide ranges. Actual earnings will vary based on factors such as: restaurant brand, experience, education, geography, applicable minimum wage, unit volume(s), hours worked & potential overtime pay.

Position Purpose:

Maintains sanitation of entire dining room area and exterior of restaurant. Supports total guest satisfaction by attending to guests’ needs in a timely and courteous manner.

Placement in the Organization:

Reports to Assistant and General Manager.

Responsibilities/Duties/Activites:

• Follows company food handling and safety procedures.
• Cleans exterior of restaurant including windows, doors, parking area, and trash corral. Keeps exterior area, including landscaping, free of litter.
• Cleans interior of restaurant including restrooms, windows, walls, floors, and ceiling vents.
• Cleans tables, chairs, and condiment holders within 1 minute after guest leaves.
• Collects trays and carries to back kitchen area; cleans and sanitizes tray according to company standards.
• Removes all trash and cleans and sanitizes trash receptacles.
• Stocks condiments, utensils, and ice machine.
• Helps guests with any “at table” problems such as cleaning spills or obtaining extra condiments. Utilizes total guest satisfaction and pleasantly/quickly corrects mistakes and answers guest questions.
• Cleans, stocks, and maintains salsa bar to company standards.
• Table touches utilizing condiment tray every 15 minutes.
• Assists in training new service assistants.
• Periodically performs additional duties as assigned by direct supervisor.

Qualification Standards:

• Must have sufficient mobility to move or operate in work area.
• Must meet government regulation pertaining to health risk concerns about food handling.
• Reaches, bends, stoops, scrubs, lifts, and wipes.
• Must be able to communicate with guests.
• Must be able to work both indoors and outdoors
• Empties trash bags weighing up to 40 lbs.
• Must be able to observe an ensure product is prepared and presented to company standards.