Epicor ERP Systems Analyst I: Reporting & Support

Tarter, LLC; Dunnville (KY); Presencial; USD 45.000 - 65.000; Jornada completa

Descripción de la vacante

Tarter, LLC in Kentucky is seeking an entry-level Systems Analyst I to support our Epicor Kinetic ERP environment and business users. This role focuses on learning ERP configuration and development while handling day-to-day user support, reporting, data maintenance, and testing across manufacturing, sales and logistics.

You will build and maintain BAQs, dashboards and reports; perform data maintenance and mass updates using approved tools; and participate in testing of configurations and Epicor

Formación

• Bachelor’s degree in Information Systems, Computer Science, Business, or a related field, or equivalent experience.
• Working knowledge of relational data concepts (tables, keys, joins) and basic SQL.
• Strong Excel skills, including lookups, pivot tables, and data cleanup
• Logical, methodical troubleshooting skills.
• Clear written and verbal communication with non‑technical users.
• Ability to manage multiple support requests and follow through to resolution.

Responsabilidades

• Respond to and resolve Epicor user support requests, and elevate complex issues with clear documentation of what was observed and tested.
• Build and maintain BAQs, dashboards, and reports to meet user requests.
• Perform data maintenance, cleanup, and mass updates using approved tools such as DMT with review and oversight.
• Monitor scheduled processes and system integrations, identify failures, and report them to senior analysts.
• Test new configurations, BPMs, customizations and Epicor updates before release to production.
• Write and maintain user guides, process documentation, and training materials.
• Train end users on Epicor screens and workflows.
• Collect and document business requirements from users for enhancement requests.
• Help with user security, menu access and account setup.

Conocimientos

Relational data concepts

SQL

Excel

Analytical troubleshooting

Communication

Educación

Bachelor’s degree or equivalent experience

Herramientas

DMT

BAQs

SSRS

Descripción del empleo

Tarter, LLC in Kentucky is seeking an entry-level Systems Analyst I to support our Epicor Kinetic ERP environment and business users. This role focuses on learning ERP configuration and development while handling day-to-day user support, reporting, data maintenance, and testing across manufacturing, sales and logistics.

You will build and maintain BAQs, dashboards and reports; perform data maintenance and mass updates using approved tools; and participate in testing of configurations and Epicor