ERP Systems Analyst I - Data, Reports & Training

Automatic Data Processing, Inc.; Dunnville (KY); On-site; USD 50,000 - 60,000; Full time

Job summary

Automatic Data Processing, Inc. is seeking an entry-level Systems Analyst I in Dunnville, KY to support Epicor Kinetic ERP, assist users, and develop reports. The role covers data maintenance, testing, and training as you grow into ERP configuration and development.

You will build BAQs and dashboards, maintain documentation, and communicate with non-technical users while learning Epicor and related systems across manufacturing, sales, and logistics.

Qualifications

• Bachelor’s degree in Information Systems, Computer Science, Business, or a related field, or equivalent experience.
• Working knowledge of relational data concepts (tables, keys, joins) and basic SQL
• Strong Excel skills, including lookups, pivot tables, and data cleanup
• Logical, methodical troubleshooting skills
• Clear written and verbal communication with non-technical users
• Ability to manage multiple support requests and follow through to resolution

Responsibilities

• Respond to and resolve Epicor user support requests, with clear documentation of what was observed and tested
• Build and maintain BAQs, dashboards, and reports to meet user requests
• Perform data maintenance, cleanup, and mass updates using approved tools such as DMT
• Monitor scheduled processes and system integrations, identify failures, and report them to senior analysts
• Test new configurations, BPMs, customizations, and Epicor updates before release to production
• Write and maintain user guides, process documentation, and training materials
• Train end users on Epicor screens and workflows
• Collect and document business requirements from users for enhancement requests
• Help with user security, menu access, and account setup

Skills

SQL

Excel

Communication

Problem-solving

Education

Bachelor's degree or equivalent experience

Tools

DMT

BAQs

SSRS

Job description

Automatic Data Processing, Inc. is seeking an entry-level Systems Analyst I in Dunnville, KY to support Epicor Kinetic ERP, assist users, and develop reports. The role covers data maintenance, testing, and training as you grow into ERP configuration and development.

You will build BAQs and dashboards, maintain documentation, and communicate with non-technical users while learning Epicor and related systems across manufacturing, sales, and logistics.