Systems Analyst 1

Tarter, LLC; Dunnville (KY); On-site; USD 45,000 - 65,000; Full time

Job summary

Tarter, LLC in Kentucky is seeking an entry-level Systems Analyst I to support our Epicor Kinetic ERP environment and business users. This role focuses on learning ERP configuration and development while handling day-to-day user support, reporting, data maintenance, and testing across manufacturing, sales and logistics.

You will build and maintain BAQs, dashboards and reports; perform data maintenance and mass updates using approved tools; and participate in testing of configurations and Epicor

Qualifications

• Bachelor’s degree in Information Systems, Computer Science, Business, or a related field, or equivalent experience.
• Working knowledge of relational data concepts (tables, keys, joins) and basic SQL.
• Strong Excel skills, including lookups, pivot tables, and data cleanup
• Logical, methodical troubleshooting skills.
• Clear written and verbal communication with non‑technical users.
• Ability to manage multiple support requests and follow through to resolution.

Responsibilities

• Respond to and resolve Epicor user support requests, and elevate complex issues with clear documentation of what was observed and tested.
• Build and maintain BAQs, dashboards, and reports to meet user requests.
• Perform data maintenance, cleanup, and mass updates using approved tools such as DMT with review and oversight.
• Monitor scheduled processes and system integrations, identify failures, and report them to senior analysts.
• Test new configurations, BPMs, customizations and Epicor updates before release to production.
• Write and maintain user guides, process documentation, and training materials.
• Train end users on Epicor screens and workflows.
• Collect and document business requirements from users for enhancement requests.
• Help with user security, menu access and account setup.

Skills

Relational data concepts

SQL

Excel

Analytical troubleshooting

Communication

Education

Bachelor’s degree or equivalent experience

Tools

DMT

BAQs

SSRS

Job description

Position Summary

The Systems Analyst I supports the company’s Epicor Kinetic ERP environment and the business users who rely on it. This is an entry‑level analyst role for someone with a solid foundation in data and problem-solving who wants to grow into ERP configuration and development. The analyst will handle day‑to‑day user support, reporting, data maintenance, and testing, while learning how Epicor and its connected systems work together across manufacturing, sales, and logistics.

Key Responsibilities

• Respond to and resolve Epicor user support requests, and elevate complex issues with clear documentation of what was observed and tested.
• Build and maintain Business Activity Queries (BAQs), dashboards, and reports to meet user requests.
• Perform data maintenance, cleanup, and mass updates using approved tools such as DMT with review and oversight.
• Monitor scheduled processes and system integrations, identify failures, and report them to senior analysts.
• Test new configurations, BPMs, customizations and Epicor updates before release to production.
• Write and maintain user guides, process documentation, and training materials.
• Train end users on Epicor screens and workflows.
• Collect and document business requirements from users for enhancement requests.
• Help with user security, menu access and account setup.

Required Qualifications

• Bachelor’s degree in Information Systems, Computer Science, Business, or a related field, or equivalent experience.
• Working knowledge of relational data concepts (tables, keys, joins) and basic SQL.
• Strong Excel skills, including lookups, pivot tables, and data cleanup
• Logical, methodical troubleshooting skills.
• Clear written and verbal communication with non‑technical users.
• Ability to manage multiple support requests and follow through to resolution.

Preferred Qualifications

• Experience using or supporting an ERP system (Epicor, SAP, NetSuite, Dynamics, Infor, etc.)
• Exposure to Epicor BAQs, dashboards or SSRS reporting.
• Familiarity with manufacturing, distribution or shipping processes.
• Any exposure to scripting or programming (C#, Python, PowerShell).