Epicor Business Applications Analyst II

UFP Industries, Inc; Grand Rapids Charter Township (MI); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Medical Insurance

Health Savings Account

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) plan with Company Match

Paid Vacation and Holidays

Stock Purchase Program with Employee W

Job summary

UFP Industries, Inc. is seeking an Epicor Business Systems Analyst II to partner with departments to research and develop processes that create efficiencies using Epicor ERP.

You will train end users, analyze business processes, gather requirements, implement improvements, maintain documentation, and support new features. Travel about 15 weeks/year; salary range $65,000–$75,000.

Qualifications

• Bachelor's degree preferred in business/admin/IS or related field.
• 3–5 years of advanced Epicor experience and processes.
• Experience with UFP's organization and culture preferred.
• Proficient Office skills: Excel, Word, Outlook, Power BI.
• Ability to work with multiple departments and roles.

Responsibilities

• Assist end users with Epicor-related software daily use with minimal help.
• Train users of varying technical skills on Epicor applications.
• Analyze business processes to identify improvements.
• Gather requirements and implement process changes.
• Report bugs and request enhancements and integrations.
• Update documentation for processes and solutions.
• Troubleshoot system issues across the company.
• Support new software solutions and processes.
• Assist in data conversion tasks and acquisitions integration.
• Prepare reports as required.

Skills

Epicor knowledge

User training

Process improvement

Communication skills

Analytical skills

Education

Bachelor's degree in related field

Tools

Microsoft Excel

Power BI

Word

Outlook

Job description

Job Summary

The Epicor Business Systems Analyst II works with departments throughout the company to research and develop processes to create efficiencies by utilizing the Epicor business systems. Works under general direction of the BA Manager; exercises discretion and judgment on work priority on a regular basis; and a degree of creativity is required.

Principal Duties and Responsibilities

• Assists end users with daily use of Epicor business application related software with minimal assistance.
• Train users of varying technical skills to utilize the Epicor business applications.
• Analyze business processes to identify areas of improvement.
• Implement process changes by understanding user needs, gathering requirements, and interpreting business process changes.
• Maintain user needs within business applications by reporting software bugs, submitting small enhancement requests and requesting new features and/or integrations.
• Interpret business and user needs to Product Owner team for new feature and/or integration development requests.
• Update documentation for business processes and solution as assigned.
• Troubleshoots system issues related to all software implemented company-wide.
• Implement and support new software solutions and processes.
• Completes branch startup and data conversion tasks as assigned.
• Assists in conversion of acquired plants to the Epicor ERP applications.
• Prepares various reports as required.
• Performs other duties as required.

Qualifications

• Preferred Bachelor's degree in Business Administration, Finance, Information Systems, or other related field.
• A minimum of three to five years of advanced experience in Epicor business systems and processes.
• Preferred experience with and knowledge of UFP's organization and culture.
• Experience with Microsoft Office Components including Excel, Word, Outlook and Power BI.
• Proven experience as a Business Systems Analyst or "super-user" in a similar role with a deep understanding of Epicor systems and processes.
• Ability to successfully interact, communicate and collaborate with various departments and organizational levels.
• Proficiency in analyzing business processes and recommending solutions.
• Ability to learn new business processes and business applications quickly.
• Ability to identify and pursue opportunities for improvement in business processes.
• Travel expectation is approximately 15 weeks per year.
  Salary Pay Range: $65,000-75,000 dependent on experience

Benefits currently offered to our employees:

• Medical Insurance
• Health Savings Account with Company Contribution
• Dental Insurance
• Vision Insurance
• Basic and Voluntary Life Insurance
• Disability Insurance
• 401(k) plan with Company Match
• Paid Vacation and Holidays
• Stock Purchase Program with Employee Discount
• Education Reimbursement
• Wellness Programs and Challenges
• Other Supplemental Benefits

The Company is an Equal Opportunity Employer.