Epicor ERP Business Analyst

UFP Technologies; Newburyport (MA); On-site; USD 70,000 - 90,000; Full time

Job summary

A medical device solutions company is seeking an ERP Business Analyst based in Newburyport, MA. The successful candidate will collaborate with business users, enhance ERP systems, and lead projects to improve operational efficiency. Responsibilities include translating business needs into technical specifications, managing system changes, and performing data queries. A Bachelor's degree in a related field and experience with ERP systems are required for this role. Join a leader in the medical device supply chain supporting innovation in healthcare.

Qualifications

• Bachelor's degree in Business, Computer Science, Finance, Accounting, or a related discipline.
• 2-4 years of experience as an ERP super-user or business analyst.
• Hands-on experience with ERP systems, preferably Epicor.

Responsibilities

• Collaborate with business leaders to evaluate processes and system requirements.
• Translate business needs into functional specifications.
• Lead system initiatives from requirements gathering to deployment.

Skills

ERP system knowledge

MS-SQL proficiency

Analytical skills

Project management

Communication skills

Education

Bachelor’s degree in Business, Computer Science, Finance, Accounting, or related discipline

Tools

Epicor

Microsoft Office Suite

Job description

UFP Technologies is a designer and custom manufacturer of comprehensive solutions for medical devices, sterile packaging, and other highly engineered custom products. UFP is an important link in the medical device supply chain and a valued outsource partner to most of the top medical device manufacturers in the world. The Company’s single-use and single-patient devices and components are used in a wide range of medical devices and packaging for minimally invasive surgery, infection prevention, wound care, wearables, orthopedic soft goods, and orthopedic implants.

ERP Business Analyst Summary:

The ERP Business Analyst plays a key role in supporting, enhancing, and optimizing the organization’s Enterprise Resource Planning (ERP) systems. This position partners closely with business users, technical teams, and leadership to evaluate needs, design solutions, and ensure systems effectively support operational and strategic goals. The Analyst serves as a techno‑functional expert, providing hands‑on support, leading projects, and driving continuous improvement across multiple business functions.

This role is based on-site at UFP’s Corporate Headquarters in Newburyport, MA. Regular travel is required (approximately 25% on average, up to 50% during peak periods).

ERP Business Analyst Duties and Responsibilities:

• Collaborates with business leaders and end users to review, analyze, and evaluate business processes and system requirements.
• Translates business needs into clear functional specifications in alignment with software validation standards.
• Leads small to complex system initiatives, including requirements gathering, solution design, testing, documentation, and deployment.
• Develops test plans, executes testing activities, and ensures successful implementation of system changes and enhancements.
• Troubleshoots ERP and application issues, identifies root causes, and implements effective solutions.
• Recommends and drives process improvements to increase efficiency, data accuracy, and overall system performance.
• Facilitates discussions to evaluate solution options and support decision-making for system implementations.
• Creates training materials and delivers training sessions for end users and internal teams.
• Performs data queries using MS‑SQL and develops reports, dashboards, and data extracts as needed.
• Supports data migration activities, including mapping, validation, and use of data conversion tools.
• Contributes to technical specification documentation and may assist testing with application programming efforts.
• Performs additional related duties as assigned.

ERP Business Analyst Qualification Requirements:

• Bachelor’s degree in Business, Computer Science, Finance, Accounting, or a related discipline.
• Two to four years of experience as an ERP super‑user, power‑user, or business analyst; or an equivalent combination of education and experience.
• Hands-on experience with ERP systems; Epicor experience strongly preferred.
• Participation in at least one Epicor implementation or multiple implementations of other ERP platforms.
• Strong understanding of manufacturing business processes, terminology, and workflows.
• Proficiency with MS‑SQL and relational database concepts; ability to query and analyze data.
• Experience with technical report writing and documentation.
• Demonstrated ability to lead teams and manage small to mid‑sized projects.
• Excellent analytical, critical thinking, and problem‑solving skills.
• Strong communication skills with the ability to collaborate effectively across departments.
• Highly organized, self‑motivated, and able to work independently with minimal supervision.
• Proficient in Microsoft Office Suite, including advanced Excel skills (macros, complex functions).

UFP Technologies, Inc. is an Equal Opportunity/Affirmative Action employer Minorities/Women/Veterans/Disabled.