Epicor Business Applications Analyst II

UFP Grandview, LLC; Grand Rapids (MI); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Medical Insurance

Health Savings Account with Company Co

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) plan with Company Match

Paid Vacation and Holidays

Stock Purchase Program with Employee/1

Education Reimbursement

Wellness Programs and Challenges

Other Supplemental Benefits

Job summary

UFP Grandview, LLC is seeking an Epicor Business Systems Analyst II to partner with departments across the company to optimize processes using Epicor. You will research, document requirements, and implement improvements while supporting users and providing training.

The role requires 3–5 years of Epicor experience, strong communication, and the ability to learn quickly. Travel is approximately 15 weeks per year and a salary range of $65,000–$75,000 is offered.

Qualifications

• Bachelor’s degree in Business Administration, Finance, Information Systems, or related field.
• 3–5 years of Epicor business systems and processes experience.
• Experience with UFP's organization and culture preferred.
• Proficient with Excel, Word, Outlook, and Power BI.
• Proven experience as a Business Systems Analyst or super-user with Epicor.
• Strong cross-department communication and collaboration.
• Ability to learn new processes quickly and identify improvements.
• Travel approximately 15 weeks per year.
• Salary pay range: $65,000–$75,000 dependent on experience.

Responsibilities

• Assist end users with daily Epicor usage with minimal help.
• Train users of varying technical skills to utilize Epicor applications.
• Analyze business processes to identify areas of improvement.
• Implement process changes by gathering requirements and interpreting changes.
• Maintain user needs within applications by reporting bugs and requesting enhancements.
• Interpret needs to Product Owner team for new feature development.
• Update documentation for business processes and solutions.
• Troubleshoot system issues across company-wide software.
• Implement and support new software solutions and processes.
• Complete branch startup and data conversion tasks as assigned.
• Assist in conversion of acquired plants to Epicor ERP.

Skills

Epicor knowledge

Business Systems Analyst experience

Cross-department communication

Process improvement

Quick learner

Travel readiness

Team collaboration

Education

Bachelor’s degree in Business Administration, Finance, Information Systems, or related field

Tools

Excel

Word

Outlook

Power BI

Job description

Job Summary

The Epicor Business Systems Analyst II works with departments throughout the company to research and develop processes to create efficiencies by utilizing the Epicor business systems. Works under general direction of the BA Manager; exercises discretion and judgment on work priority on a regular basis; and a degree of creativity is required.

Principal Duties and Responsibilities

• Assists end users with daily use of Epicor business application related software with minimal assistance.
• Train users of varying technical skills to utilize the Epicor business applications.
• Analyze business processes to identify areas of improvement.
• Implement process changes by understanding user needs, gathering requirements, and interpreting business process changes.
• Maintain user needs within business applications by reporting software bugs, submitting small enhancement requests and requesting new features and/or integrations.
• Interpret business and user needs to Product Owner team for new feature and/or integration development requests.
• Update documentation for business processes and solution as assigned.
• Troubleshoots system issues related to all software implemented company-wide.
• Implement and support new software solutions and processes.
• Completes branch startup and data conversion tasks as assigned.
• Assists in conversion of acquired plants to the Epicor ERP applications.
• Prepares various reports as required.
• Performs other duties as required.

Qualifications

• Preferred Bachelor’s degree in Business Administration, Finance, Information Systems, or other related field.
• A minimum of three to five years of advanced experience in Epicor business systems and processes.
• Preferred experience with and knowledge of UFP's organization and culture.
• Experience with Microsoft Office Components including Excel, Word, Outlook and Power BI.
• Proven experience as a Business Systems Analyst or "super-user" in a similar role with a deep understanding of Epicor systems and processes.
• Ability to successfully interact, communicate and collaborate with various departments and organizational levels.
• Proficiency in analyzing business processes and recommending solutions.
• Ability to learn new business processes and business applications quickly.
• Ability to identify and pursue opportunities for improvement in business processes.
• Travel expectation is approximately 15 weeks per year.
• Salary Pay Range: $65,000-75,000 dependent on experience

Benefits currently offered to our employees:

• Medical Insurance
• Health Savings Account with Company Contribution
• Dental Insurance
• Vision Insurance
• Basic and Voluntary Life Insurance
• Disability Insurance
• 401(k) plan with Company Match
• Paid Vacation and Holidays
• Stock Purchase Program with Employee Discount
• Education Reimbursement
• Wellness Programs and Challenges
• Other Supplemental Benefits

The Company is an Equal Opportunity Employer.