Epic Willow Analyst (Epic Clinical Documentation Certified)

Leoforce; San Francisco (CA); On-site; USD 96,000 - 134,000; Full time

Benefits offered by this job

Competitive Salary

Medical, Dental, Vision, LifeInsurance

Flexible Schedule

Career growth

Job summary

Prestige Hospital System is seeking an experienced Epic Willow Analyst (Epic Clinical Documentation Certified) to support APeX EHR implementations and ongoing operations in San Francisco. You will partner with clinicians and IT teams to design, test, and optimize Willow workflows that improve patient care.

The role requires 5+ years of relevant experience, active Epic Willow and Epic Clinical Documentation certifications, and willingness to participate in 24/7 coverage for training, go-live, and

Qualifications

• 5+ years of clinical application analysis, configuration, implementation, or support with Epic Willow expertise.
• Epic Willow certification and Epic Clinical Documentation certification required.

Responsibilities

• Design, configure, build, test, implement, and maintain Epic Willow functionality aligned with clinical workflows.
• Serve as primary support contact and trusted expert for Willow products.
• Collaborate with clinicians to translate requirements into workflows and documentation.
• Develop specifications documenting processes, data flow, and system behavior.
• Coordinate testing, training, and go-live activities to ensure smooth adoption.
• Support interoperability with third‑party systems and devices.

Skills

5+ years experience

Epic Willow expertise

Analytical skills

Training skills

Excellent communication

Tools

Epic Willow

Job description

Epic Willow Analyst (Epic Clinical Documentation Certified)

6968027

3 days ago

Job Description

Experience: Senior Level

Salary: $70 - $97 per hour

Job Details

Help shape the future of clinical care as a Consulting Epic Willow Analyst supporting APeX electronic health record. Join a Clinical Applications Team that designs, tests, and implements clinical applications, including interoperability with third-party systems and devices.

In this hands-on consulting role, you will serve as the primary application support contact and a trusted technical expert for Willow. Working under the direction of a Team Lead and/or Manager, you will partner with clinicians, operational leaders, and technical teams to turn complex clinical needs into reliable, intuitive workflows that support safe, effective patient care.

This opportunity requires 5+ years of relevant experience, Epic Willow certification, and Epic Clinical Documentation certification. Successful candidates bring independent judgment, exceptional attention to detail, and a genuine enthusiasm for helping clinical teams learn and adopt technology. Participation in 24/7 application support coverage is required.

Our team values sound judgment, respectful communication, meaningful results, and practical innovation. Bring your expertise, curiosity, and commitment to making a measurable difference in healthcare.

Responsibilities

• Design, configure, build, test, implement, and maintain Epic Willow application functionality in alignment with clinical processes, documentation requirements, and clinical practice standards.
• Act as the primary application expert and support contact, coordinating application issues throughout implementation, training, go-live, stabilization, and ongoing operations.
• Analyze clinical and business workflows, policies, procedures, and operational constraints to identify requirements and recommend effective application solutions.
• Collaborate with clinicians to create or adapt written protocols and workflows that support consistent clinical practice and application use.
• Develop detailed functional and technical specifications documenting clinical processes, information flow, application behavior, dependencies, risks, and anticipated impacts.
• Build and populate application databases and configuration tables during initial implementation and subsequent enhancements.
• Evaluate new releases and functionality, determine workflow implications, and recommend configuration changes that improve usability, efficiency, and clinical outcomes.
• Design and execute application and integrated testing, validate converted data, document results, and resolve defects before deployment.
• Support interoperability with third-party systems and devices through coordinated requirements analysis, testing, and troubleshooting.
• Establish and maintain internal procedures, application documentation, and change control processes.
• Create training aids and deliver end-user education on application functionality and clinical workflows, translating technical concepts into clear, practical guidance.
• Diagnose and resolve application problems promptly, using root-cause analysis to develop, test, and implement sustainable solutions.
• Analyze system performance and testing data, prepare substantive reports, and communicate findings and recommendations to stakeholders.
• Serve as a technical resource to senior staff and managers on application functionality, efficiency, cost-effectiveness, policy, and performance.
• Independently manage competing priorities, elevate risks appropriately, and collaborate across project and leadership teams to deliver high-quality work on schedule.

Qualifications

• 5+ years of relevant experience in clinical application analysis, configuration, implementation, optimization, or support, with demonstrated Epic Willow expertise.
• Current Epic Willow certification and Epic Clinical Documentation certification required.
• Broad and/or in-depth knowledge of one or two clinical application specialty areas, including clinical workflows, documentation needs, and clinical practice standards.
• Demonstrated experience across the application lifecycle, including design, development, configuration, implementation, user support, training, maintenance, quality assurance, and system evaluation.
• Strong analytical and troubleshooting skills, with the ability to investigate complex issues, identify root causes, assess risks, and implement timely, effective solutions.
• Experience developing detailed operational specifications, workflow documentation, testing plans, reports, and change control procedures.
• Ability to design and execute tests, validate conversion data, interpret system performance information, and communicate actionable findings.
• Excellent interpersonal and training skills, with a track record of supporting clinical information system users across professional and technical levels.
• Strong written and verbal communication skills, including the ability to explain technical information clearly and remain composed in high-pressure situations.
• Proven organizational skills, meticulous attention to detail, and the ability to prioritize work and deliver projects through completion.
• Ability to exercise independent judgment while collaborating effectively with clinicians, technical colleagues, senior staff, and managers.
• Recognized technical leadership, a results-oriented mindset, and a commitment to simplifying complex problems and helping users confidently adopt clinical technology.
• Availability to participate in 24/7 support coverage for training, go-live, stabilization, and ongoing application operations.

A bit about us:

Prestige Hospital System

Placed #1 in both California in a broad assessment of excellence in hospital-based patient care.

Why join us?

• Competitive Salary$$
• Stellar Benefits (Medical, Dental Vision, Life Insurance)
• Flexible Schedule
• Job Stability
• Career growth
• The position offers a competitive salary
• If you are passionate, thrive in a fast-paced environment and are ready to take your career to the next level, we would love to hear from you.

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