Epic Willow Analyst (Epic Clinical Documentation Certified)

Jobot Consulting; San Francisco (CA); On-site; USD 96,000 - 134,000; Full time

Benefits offered by this job

Competitive salary

Medical benefits

Dental & Vision

Life Insurance

Flexible schedule

Career growth

Job summary

Prestige Hospital System is seeking an Epic Willow Analyst for a 3-6+ month contract to support the APeX electronic health record and clinical workflows. You will be the primary Willow expert, partnering with clinicians and IT teams to design, configure, test, and optimize workflows, with 24/7 support during go-live and stabilization.

Requirements include 5+ years of clinical application experience, Epic Willow and Epic Clinical Documentation certifications, strong analytical skills, and the

Qualifications

• 5+ years of clinical application analysis, configuration, implementation, or support.
• Epic Willow and Epic Clinical Documentation certifications required.
• Broad knowledge of one or two clinical application areas.
• Strong analytical and troubleshooting skills with root-cause analysis.
• Ability to prioritize and collaborate across teams.

Responsibilities

• Design, configure, build, test, implement, and maintain Epic Willow functionality aligned with clinical processes.
• Act as the primary Willow expert and support contact across implementation, training, go-live, stabilization, and operations.
• Analyze workflows, policies, and constraints to identify requirements and effective solutions.
• Collaborate with clinicians to create or adapt workflows supporting clinical practice.
• Develop detailed functional and technical specifications for processes and data flows.
• Build and populate application data structures during implementation and enhancements.
• Evaluate releases, suggest configuration changes to improve usability and outcomes.
• Design and execute tests, validate data, and resolve defects before deployment.
• Support interoperability with third-party systems and devices.
• Create training materials and deliver end-user education.
• Diagnose and resolve problems with root-cause analysis.
• Prepare reports and communicate findings to stakeholders.
• Serve as a technical resource to leaders on cost-effectiveness and performance.

Job description

Epic Willow Analyst for 3-6+ months contract Opportunity!!

Job details:

Salary: $70 - $97 per hour

A bit about us:

Prestige Hospital System

Placed #1 in both California in a broad assessment of excellence in hospital-based patient care.

Why join us?

• Competitive Salary$$
• Stellar Benefits (Medical, Dental Vision, Life Insurance)
• Flexible Schedule
• Job Stability
• Career growth
• The position offers a competitive salary

If you are passionate, thrive in a fast-paced environment and are ready to take your career to the next level, we would love to hear from you.

Job Details

Help shape the future of clinical care as a Consulting Epic Willow Analyst supporting APeX electronic health record. Join a Clinical Applications Team that designs, tests, and implements clinical applications, including interoperability with third-party systems and devices.

In this hands-on consulting role, you will serve as the primary application support contact and a trusted technical expert for Willow. Working under the direction of a Team Lead and/or Manager, you will partner with clinicians, operational leaders, and technical teams to turn complex clinical needs into reliable, intuitive workflows that support safe, effective patient care.

This opportunity requires 5+ years of relevant experience, Epic Willow certification, and Epic Clinical Documentation certification. Successful candidates bring independent judgment, exceptional attention to detail, and a genuine enthusiasm for helping clinical teams learn and adopt technology. Participation in 24/7 application support coverage is required.

Our team values sound judgment, respectful communication, meaningful results, and practical innovation. Bring your expertise, curiosity, and commitment to making a measurable difference in healthcare.

Responsibilities

• Design, configure, build, test, implement, and maintain Epic Willow application functionality in alignment with clinical processes, documentation requirements, and clinical practice standards.
• Act as the primary application expert and support contact, coordinating application issues throughout implementation, training, go-live, stabilization, and ongoing operations.
• Analyze clinical and business workflows, policies, procedures, and operational constraints to identify requirements and recommend effective application solutions.
• Collaborate with clinicians to create or adapt written protocols and workflows that support consistent clinical practice and application use.
• Develop detailed functional and technical specifications documenting clinical processes, information flow, application behavior, dependencies, risks, and anticipated impacts.
• Build and populate application databases and configuration tables during initial implementation and subsequent enhancements.
• Evaluate new releases and functionality, determine workflow implications, and recommend configuration changes that improve usability, efficiency, and clinical outcomes.
• Design and execute application and integrated testing, validate converted data, document results, and resolve defects before deployment.
• Support interoperability with third-party systems and devices through coordinated requirements analysis, testing, and troubleshooting.
• Establish and maintain internal procedures, application documentation, and change control processes.
• Create training aids and deliver end‑user education on application functionality and clinical workflows, translating technical concepts into clear, practical guidance.
• Diagnose and resolve application problems promptly, using root‑cause analysis to develop, test, and implement sustainable solutions.
• Analyze system performance and testing data, prepare substantive reports, and communicate findings and recommendations to stakeholders.
• Serve as a technical resource to senior staff and managers on application functionality, efficiency, cost‑effectiveness, policy, and performance.
• Independently manage competing priorities, elevate risks appropriately, and collaborate across project and leadership teams to deliver high-quality work on schedule.

Qualifications

• 5+ years of relevant experience in clinical application analysis, configuration, implementation, optimization, or support, with demonstrated Epic Willow expertise.
• Current Epic Willow certification and Epic Clinical Documentation certification required.
• Broad and/or in-depth knowledge of one or two clinical application specialty areas, including clinical workflows, documentation needs, and clinical practice standards.
• Demonstrated experience across the application lifecycle, including design, development, configuration, implementation, user support, training, maintenance, quality assurance, and system evaluation.
• Strong analytical and troubleshooting skills, with the ability to investigate complex issues, identify root causes, assess risks, and implement timely, effective solutions.
• Experience developing detailed operational specifications, workflow documentation, testing plans, reports, and change control procedures.
• Ability to design and execute tests, validate conversion data, interpret system performance information, and communicate actionable findings.
• Excellent interpersonal and training skills, with a track record of supporting clinical information system users across professional and technical levels.
• Strong written and verbal communication skills, including the ability to explain technical information clearly and remain composed in high-pressure situations.
• Proven organizational skills, meticulous attention to detail, and the ability to prioritize work and deliver projects through completion.
• Ability to exercise independent judgment while collaborating effectively with clinicians, technical colleagues, senior staff, and managers.
• Recognized technical leadership, a results-oriented mindset, and a commitment to simplifying complex problems and helping users confidently adopt clinical technology.
• Availability to participate in 24/7 support coverage for training, go-live, stabilization, and ongoing application operations.

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