Epic Willow Analyst

ConsultNet Technology Services and Solutions; Indianapolis (IN); Hybrid; USD 90,000 - 140,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

ConsultNet Technology Services and Solutions seeks a skilled Epic Willow Analyst for a hybrid Indiana position. You will support pharmacy information systems, build configurations, test changes, and provide ongoing system support to improve caregiver efficiency and patient safety.

The ideal candidate has hospital pharmacy experience, IPLA licensure, and Epic Willow certification (or strong IT/analyst background). Willingness to obtain Epic certification within 6 months is required.

Qualifications

• Pharmacist license in Indiana (IPLA) or eligibility.
• 3–5 years hospital pharmacy experience.
• Epic Willow Analyst experience or strong healthcare IT background.
• Epic Willow certification preferred; must obtain within 6 months.

Responsibilities

• Supports the implementation, maintenance, and optimization of pharmacy information systems.
• Completes application build, configuration, testing, troubleshooting, and ongoing system support.
• Performs workflow analysis and evaluates the impact of system changes on end users, pharmacy operations, and other IT applications.
• Maintains pharmacy formularies and order sets in collaboration with pharmacy and Network leadership.
• Supports First Databank integration, including alert configuration.
• Supports integrations with third-party pharmacy systems.
• Monitors and supports incident resolution while helping ensure service expectations and project deliverables are met.
• Provides guidance and mentorship to analysts in application knowledge, problem-solving, testing, implementation, research strategies, and workflow/build coordination.
• Maintains current professional and application knowledge through continued learning, certification, and proficiency development.

Skills

Team collaboration

Excellent communication

Problem-solving

Pharmacy operations

Healthcare IT experience

Mentorship

Education

Bachelor's degree in Pharmacy

Indiana Pharmacist License (IPLA)

Epic Willow Certification

Associate degree in IT or related field

Tools

Epic Willow

First Databank integration

Job description

Title: Epic Willow Analyst
Location : Indianapolis, Indiana
Target Start Date : November
Type: (C, CTH, D) Contract to hire or Direct Hire

We are seeking an individual with a strong background in pharmacy operations, Epic Willow, or pharmacy informatics who is passionate about leveraging technology to improve caregiver efficiency, patient safety, and medication management processes. Candidates may come from a variety of backgrounds, including licensed pharmacists, Epic Willow analysts, pharmacy informatics professionals, or individuals with a combination of pharmacy and technical experience.

Key responsibilities:

Supports the implementation, maintenance, and optimization of pharmacy information systems.

Completes application build, configuration, testing, troubleshooting, and ongoing system support.

Performs workflow analysis and evaluates the impact of system changes on end users, pharmacy operations, and other IT applications.

Maintains pharmacy formularies and order sets in collaboration with pharmacy and Network leadership.

Supports First Databank integration, including alert configuration.

Supports integrations with third-party pharmacy systems.

Monitors and supports incident resolution while helping ensure service expectations and project deliverables are met.

Provides guidance and mentorship to analysts in application knowledge, problem-solving, testing, implementation, research strategies, and workflow/build coordination.

Maintains current professional and application knowledge through continued learning, certification, and proficiency development.

Exceptional Skills and Qualifications

Applicants for this position should be able to collaborate with others in a team setting, have excellent communication skills, and a positive attitude toward problem-solving.

Bachelor's degree from an accredited college of pharmacy required.

Must be licensed as a Pharmacist by the Indiana Professional Licensing Agency (IPLA).

Three (3) to five (5) years of hospital pharmacy experience required.

In lieu of a pharmacy background and licensure, candidates with strong Epic Willow Analyst experience will be considered.

Epic Analyst requirements: Associate degree in Information Technology or a related field, or an equivalent combination of relevant education and experience. A minimum of two (2) or more years of healthcare and/or relevant IT experience required.

Epic Willow Certification is strongly preferred.

Must obtain Epic certification within 6 months of hire.

Experience supporting pharmacy information systems, application workflows, system build, testing, or optimization is beneficial.

Strong understanding of pharmacy workflows and information systems.

Ability to analyze workflows and troubleshoot complex application issues.

Ability to mentor and support other analysts and team members.

This position will be a hybrid role. Hybrid expectations include in-office work once to twice a week and/or on an as needed basis per the needs of the hiring department.

We champion equality and inclusivity, proudly supporting an Equal Opportunity Employer policy. We welcome applicants regardless of Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other status protected by law.